for me, it missed the mark. maybe because i've been to portillos in bolingbrook. when i ordered a "combo w/hot & sweet, dunked" the person taking my order had that puzzled look...kinda like the rca puppy with it's head tilted to the side. had to slow down & explain/simplify my order. just a reminder that i wasn't in chi town. portion of beef on "sangwich" was a joke compared to chicagoland. gave me the sandwich wet, not dunked, as i requested. forgot the gardineira. i like portillos, just not in socal.