i ordered a panini, two cakes and a coffee. the cake andcoffeewere served. after waiting for another 10 minutes, the panini was not served, so my daughter went back to the counter and asked for it. my daughter and i discussed the cost of the food and we realized the staff member overcharged us. when informing her about this, she asked for my receipt, which she did not present to me after my purchase. she went to check, realized the mistake and told me that i was incorrect with the amount of the change. not even a smile nor an apology for our inconvenience. the panini was heated, not toasted. thecoffeewas not hot. i will not venture to this café again.