it's panera, not rocket science. not sure anyone doesn't know what to expect at panera, as i think they are even on the space station now. good breads and pastries, a fairly good variety of tasty soups and sandwiches. youpaya dollar or two more than you think you should have to, but youpayit anyway. they all have nice atmosphere, sort of like starbucks. some have outdoor seating. you order at the counter and they give you a number and bring your food out to you. free wi-fi is nice, and popular with the customers.