paliotti's italian restaurant

me and my fiance went to this establishment and was looking forward to trying a place in abbotsford with authentic italian food which was not what we got.the food had no flavor tasted like it was from a can. i had the lasagna expecting something spectacular and it tasted like a frozen lasagna from walmart. absolutely horrible but that wasnt even the worst part about the place my order was a 10 oz new york steak with upgraded lasagna as the side the menu says right on it steak with mushroom and onion on it. came without mushroom or onion so i call the server over and ask about it and he told the kitchen and brought raw onion with "sauteed" mushroom. well the mushroom tasted not cooked and out of a can and in addition whilst there we noticed the servers sitting at the bar were drinking (which to me is no way to conduct agoodestablishment) honestly when i walked in i said everyone here is drunk because of actions i had seen coming in but to sit and try to have dinner while i am watching my server so drunk at other tables swaying around i asked for my food to go as i could not take it anymore. i even asked him to try the shit he served us which he did no problem probably because he wanted something to soak up the alcohol. i would not recommend this place to anybody we are really disappointed, cool little place but no recommendations for kids or any form of family due to the unsafe and drunk staff not to mention food. "my experience" we are both cooks from high end establishments also my fiance advised me against going here and wish i would have listened.

it was the best of times and it was the worst at times. the last time we went here, there was no order as to who was actually our server. one would do the drinks, another taking our food order, someone else bringing out the bread, a fourth person brought out our main dishes. when we left the staff didn't say anything to us, not a 'bye,' not 'have agoodday,' not even a 'boo.' other times everything wasgoodbetween the service and food. just hit and miss

delicious italian food. i have been here many times after living in abbotsford, and i cannot say enoughgoodthings about it. every time that i have dined here the service, food, and ambience has all been impeccable. it is a busy spot and their parking is a bit limited at times, but the wait is worth it. the maple ridge location does not do their name justice, definitely go to abbotsford.

best italian place abbotsford has to offer. pastas are made in-house; sauces and selections are amazing.
good liquor selection,goodatmosphere and while service can sometimes be spotty, their staff is friendly and will help anyway they can.

enjoyed our meal. we went to paliotti's for a birthday dinner and thoroughly enjoyed our meal. the appies we ordered were the deep fried zucchini sticks and also an order of dry ribs. both were freshly made and very well seasoned and definitely not out of a box. our main meals were all enjoyable and the service was very good. after the dinner, a slice of cheese cake was brought over for the birthday girl and it was sogoodas well. definitely would go back again.

great food. service meh. i love paliotti's great pasta and steak, i always go back yet have only experiencedgoodservice once. i've had a waitress bring me the wrong dinner, get my order wrong, tell us to pay at 9:40 so she could cash out and close for 10, and the worst experience i've had is when our waitress spilled balsamic dressing on the table which i didnt notice (because i was turned the other way) nor did she inform me or clean it up so for agoodduration of time balsamic dressing continued to drip onto my shirt and pants :@#$*. it's disappointing whengoodrestaurants get stuck with a not so great staff

dont get the pasta. appetizers,mixed drinks and chicken wasgoodthough

redeemed?. i've hadgoodfood but horrible service here in the past so after reading more reviews on urbanspoon, i decided tonight to order in and avoid the bad service part of this place! i had specifically asked whether a certain dish had capers because i wanted a dish with such. i was put on hold (twice) and the word was that yes, this dish did indeed have capers. i went to pick it up, was offered a nice glass of ice water while i waited, and took my food home. no capers, just green onions. i called the restaurant and was put right thru to the female manager whom i know from previous visits/complaints there. she in turn put me through to the "real" manager who proceeded to tell me that nobody asked him or anyone else in the kitchen if there were capers. i told him that i didn't really care who the person talked to, but that i was specifically told wrong information after checking! he did, surprisedly, offer to re-make my meal with capers and have it delivered to my house. i am anxiously awaiting to see if it arrives with or without capers (or perhaps with or without a big hork on the top!) glad they offered this service but disappointed that nobody wants to take responsibility. par for the course with the very poor service at this restaurant, obviously stemming from management and going down the line. i would not allow any of my teenagers to work at this restaurant.

absolutely horrible! this place used to begoodbut now would never go back. the fiancé ordered a pizza with no onions and green olives added. showed up with no olives and onions everywhere. the waitress then proceeded to question us when we pointed it out. we had to argue to send it back. when the second pizza finally showed up it had kalamata olives. we complained again, the waitress made it very clear she didn't care and the manager instead of doing anything about it at first sent out a small bowl of green olives. we must have looked visibly upset because the manager finally came over and pretty much said "well you're going to eat it right?" as in. we were still going to pay full price. in the end she "generously" have us $5 off of a $23 pizza we had to send back and they still didn't get right. horrible service and management doesn't care

good food terrible service. i have been to paliotti's several times and have never hadgoodservice. the food however isgoodand this is the reason up to now i have continued to go to this restaurant. last night i had the worst service ever.....i tried to use a paliotti's coupon and it turned out to be a huge ordeal. after finally being able to use the coupon they then over charged us on one of the meals. the manager was involved in this ordeal but what a waste of time she was. after half an hour trying to pay the bill my friend and i were fed up. we mentioned to the manager that the customer service is not good......and this whole ordeal was ridicules so what does she do....offers us a coupon. sorry but the whole ordeal started over their coupons and paliotti's coupons come in the mail and or paper almost every week. although we did enjoy the food i will no longer go back to paliotti's due to the service!

frustrated. well we are frequent patrons of paliottis used to go to the mpl rdg one and now we have been going to the abbotsford location> i have found the food is awesome and if we get our server chantelle it is a wonderful night ... now that said they need to have a floor manager as louise does not cut it. on my birthday we were told once that we would not need reservations just to come down as it was before 6 we would be there. what they forgot to tell us was the whole place was reserved by the heat that night so they turned us away. also the time before this we had reservations and someone didnt right them down so we once again were told it would be about an hour wait . again we went elsewhere! there have been a few other things too and when i phoned and asked to talk to the manager i was given louise. she said ooh how unfortunate we are sorry, and then after i politely pushed it she finally said she would make it up to me and that next time i came in to let her know. well i did this which was not a comfortable thing to do and then all she did was send us each a shooter, on the house which our waitress was giving us anyways since she is such a great girl!!!!!!! last night we went with another couple that had never been there and we had reservations. first of all we had to wait at the door for 15 minutes then we got put in a booth in the corner and got ignored apparently we didnt have a server! o yes i have to say we requested chantelle when we phoned and were told no problem even though at the time she was off in mexico for a week..... o well finally after another 20 minutes we got a server who noticed we were sitting there with nothing. so she took our food order and then i said can i order a drink . the food took 55 minutes . they kept bringing us more bread ( 3 orders) and saying 10 more minutes! finally when we spoke up she said she would go find out what was happening, then 10 minutes later our food came out yes it was hot but definately not fresh! reheated or sitting under a lamp for too long , this was not our waitresses fault as she was doing her best since it wasnt even her section . we asked to talk to the manager (louise) and were told she wasnt available she was in the back. so needless to say i guess unfortunately we will not be back as it was ridiculous and i know our friends will never go or recommend this place to anyone. i hate complaining and we did do this all with a smile on our face and didnt let it ruin the night just disappointed and rrustrated as it could be agoodplace if managed proper

will def. be going back!. my husband and i went here last night. it was a busy friday night and we had to wait only a few minutes for a table. we were served water and bread pretty quickly. our waiter was super busy but gave us perfectly acceptable service. evonne was her name i think. she made sure we had a full bread basket and water glasses constantly! that's more then i can say for 90% of the restaurants we visit! we ordered right away because we could tell it might take a bit for our food. i think it took about 30 or 40 min for our food. time went quickly, we hadgooddrinks, and warm bread. i ordered the chicken neptune and my husband ordered a baked tortellini with sausage. he said his was a bit spicy ( but he doesn't like spicy to begin with) but totally enjoyed it! my food was also good. a little different from chicken neptune at say... the keg. but i would eat it again. also, we had huge portions of food! we each brought home half our meals and it looked likes everyone else we saw was doing the same. i look forward to going back to try other items on their menu.

had a nice lunch mussels and clams in a garlic cream onion sauce with whit wine, obviously the chef made sure all were open before they went to the table bread was excellent with the leftover sauce the veal shrimp piccata with veg and pasta in a rose sauce, pasta was so so but the rest excellent. french style sauces on italian dishes agoodfit

decent food but nothing special. the lasagna is verygoodbut the menu is really hit or miss. for abbotsford it's definitely the best italian restaurant here. given the option of either liking it or disliking it was difficult. i'd go back but really if i didn't feel like cooking. 6.5/10

great food!. i have eaten at paliotti's 4 times in the last year and each time though the steak i ordered was the best i ever had. portions are generous and the all the food was terrific not just the steak. the prices were very competitive and i felt verygoodvalue for money. the service isn't perfect - we felt a bit rushed the last time we were there - they kept trying to clear plates before we were finished but overall would still say the service was ok.