orca restaurant & bar

the manager is super stressed and rude. i guess its difficult times when our 77879characters show through.

i visited the orca restaurant with a friend last sunday only to have an extremely upsetting experience. i had ordered the pate and toast whilst my friend ordered the french toast. after half an hour of no food arriving we were wondering what could be taking so long, especially as there was no one else in the restaurant when we made our order. i was going to give it a little longer until a couple that had arrived after we had ordered were served two full english breakfasts! due to this we decided to leave. however, whilst paying for the coffees we'd had, one of the kitchen staff (possibly the chef) seemed to take offence to this and was extremely confrontational and also started calling us names.

i have been to the orca restaurant several times over the last few years and up until this occasion have always found it a good place to eat. the front of house staff are always friendly and helpful and this time was no exception. however if your kitchen staff have absolutely no customer skills then they should not be interacting with customers.

i find it absolutely disgusting that anyone should be treated in the way that we were even if the staff believes the customer to be wrong (although i find it hard to believe that it takes longer to cook french toast than a full english...).

raglan has plenty of other restaurants to try and i suggest the reader of this do exactly that.

this is a great dinner option in raglan. the beef cheek is to die for & they have some good beers on tap as well. highly recommend.

solid spot for a bite and drink in raglan. friendly service, nice selection of craft beers. fish soup was particularly tasty!

great service and wide selection of food and drinks from the menu, setting was clean and spacious. was greeted and told to sign in due to covid, keeping up with their s.o.p

this place is must visit to have either a heavy breakfast or sumptuous lunch
food variety is pretty awesome and crew is a bunch of fab people
love coming here always on our raglan trip
good going guys!!!!

visited for brunch on the weekend, service was fast and friendly and the food was delicious with good options available for all tastes

walled around raglan last night trying to find a nice place for dinner to celebrate our 32nd wedding anniversary . most of the restaurants had hardly anyone in them which we thought wasn't a good sign, so we walked down to the orca and it was quite busy so we went in. we weren't disappointed! even though they were busy we had great service and a beautiful meal. well done to the orca team.

we took my partners mum out to dinner on the sunday evening, we opted to sit outside as it was quite busy. we were served quickly and without any issues. the food was lovely and enjoyed by all three of us, however, i did notice that my partners mum meal seemed a little lacking but in other times i have been to the orca they have been very good. overall, i would recommend to others who are visiting raglan.

my son gave me a gift voucher for this restaurant so we made a weekend of it and stayed overnight. we were seated at a good table overlooking the ocean. there was nothing really appealing on the entrée menu so we had a main and a dessert. i couldn't decide which bottle of wine to have with dinner so the waitress let us try the two we were looking at. i chose steak and my husband chose lamb. the steak was a little bit gristly, but still very enjoyable and cooked perfectly. my husband enjoyed his lamb. we then both had the apple tart tatan and this was lovely as well. the waitress (morgan) was great. she gave us excellent service without being obtrusive. a very pleasant dining experience. we will definitely come back.

we arrived in raglan hoping for brunch at the pub. couldn't get in the back where we parked so ended up in orca. what a nice place and the lady who served us i cannot remember her name sorry, she was lovely and helpful. more credit to her please i wish i knew her name, i asked her about scattering my parents ashes and she didn't look at me as if i was crazy. so i may have forgotten your name but will not forget you. thank you. yummy food and the best mocha mmmmm thank you

orca's food is fantastic, the service however lets the place down. 10 minutes to get water, then a drinks order and wouldn't take the food order till the drinks were done, they took another 10 minutes to arrive, we ordered mains only once they remembered to come and the two meals took 45 minutes to arrive and other customers in the place were complaining amongst themselves too. the people in the bar at the back were getting faster service. another drinks order wasnt filled as the 'on tap" machine had just broken. repeat buisness is a must for a restaurant and this is the 3rd time i have been to the place to give them another try and even though the food is delightful, the service lets the experience down

we had a late morning tea here on a sunday morning. the lemon and coconut muffins were yummy, but would have been better served with some butter! the coffees were good, but we were a bit mystified as to why we were served water just as we were finishing our coffee - maybe the wait staff member is still "in training".
not sure if we would eat here again.

went there for lunch on a weekend!
yummy food. the bread and dips where great, the steak was perfect and the smoked salmon was delicious! our boy enjoyed his kids meal! the staff was very friendly and the ice cream for desert great!
went there another time for morning tea and man that black muffin with the little marshmallows in it was the best muffin ever!!!!

i often go to orca as the outlook is lovely, the option for a bar or restaurant environment is inviting, the staff are friendly and hospitable, and the food is tasty!! from pate or chowder to a sumptuous steak, i have not yet been disappointed. good value for money, lovely wines. and what a special building. well done orca, great to see the building on the corner living and thriving with good food and wine and friendly local knowledge.