north harbor club

north harbor club is ok for the occasional change.. they have some eclectic menu items and the food is generally well prepared. the service can be spotty - onetimegreat and the nexttimeatrocious. the hostesses seem to have a haughty attitude most of the time. all that being said, this is one very expensive place to eat for any meal.

not for me. my first visit to north harbor club was average, food was average, but i decided to give it another chance. second time...not so good. the attitude displayed is one of it should be our pleasure to be served by them, and i still gave it another shot. on my last visit there was a private party outside on the couches, but there was no one of the couches. i asked the private party guests if they minded me sitting for a few moments and all were in agreement it was fine with them. i was approached by the server who told me to get up, and then by the manager who told me to leave. i explained the guests had told me to sit, and they basically said they didn't care, that i needed to go. i would not just go into an area where there was a private party and crash it, but seeing that it was fine with the guest, which once again were not even sitting, there were approximately 20 of them and not once did any of them gather and sit on any of the seating areas, they were all standing off to the side of the area. it appears the management has instilled an attitude into it's servers to be snobby and uppity. seeing this has been the overall attitude eachtimei have been there, and seeing that the food and service are not by most restaurant standards, i will not return.

super meal. we had a party of four on thursday evening, it was our secondtimethere.
the first was really good and it is usually our luck that is a bad omen, not this time.
the secondtimewas even better than the first. good happy server, the door staff greeted and opened the door both in and out and the food was more interesting the the usual charlotte fare and excellent!
would recommend to anyone wanting a great time.

service - always the sticking point. i have enjoyed some very good food at this restaurant over the past few years. however as others have noted, the service is usually lacking. i have visited with my husband, in a party of four - mix of men and women and with the girlfriends. the service does tend to be slightly better when there is a man in the party.
the second item to address is the use of their coupons: the coupons look good at first glance but be very careful as they circulate two versions. one version is consdered an "executive coupon" with very fine print stating that there will be an automatic 20% gratutity added to your bill. this is quite dissappointing when you consider that the service is alreay lacking and then if you present the coupon at thetimeof placing your order....well, you are just doomed.

so, if you can tolerate lackluster service and just skip the annoyance of the coupon, the food is great and the site is beautiful.

sunday brunch needs a lot of work. north harbor club is a restaurant to which i have visited many times. i have had numerous business lunches there and at christmas and thanksgiving, my wife, sister-in-law and i are frequent patrons of their special three course dinner.

in general, this restaurant does an excellent job but their one weakness is the sunday brunch.

we've been several times and eachtimeit seems to have gone a little further downhill. it's a combination of service and lack luster quality of the food.

my sister-in-law had the eggs benedict but here beverage of choice is hot tea. she had to request hot water on more than one occassion and when she did get it, it was not hot. finally i had to get up and find the manager to get water at a suitable temperature to brew tea. she also asked for a separate check which did not happen and had to be corrected at the end of the meal.

i had a pressed ny sandwich which is corned beef, sauerkraut and swiss cheese. corned beef is very mild and the sauerkraut is suppose to give a sharp counterpoint to the sweetness of the corned beef. the sauerkraut was very bland, had no aciditiy to it and very little texture to speak of. the sandwich was edible and did not stand out.

not sure what happen here. i've had the same sandwich many times of the regular lunch menu and it's always great.

my wife is the only one who did not have a problem with here meal and she was complmentary about the freid green tomato entree she had.

they need to work on their sunday brunch and make it more warm and friendly. i know they can do it because they already do it on their regular lunch and dinners but for some reason, there is a disconnect wtih sunday brunch.


-----28 feb, 2010-----

creative menu and nice atmosphere. i have been to north harbor by both car and by boat and each is a good experience. lunch menu is limited but each item i have tried is excellent. the lobster bisque is fantastic and their pressed rubin is fantastic. dinner menu is a bit more varied but again very good and creative. wait staff is excellent. very attentive but not obtrusive.