solid turkish food; so-so ambience and service. we arrived at new star kebabs looking for a good feed and a good feed we found! the food was soon ordered, given what we could see about the queues at the place and the service. promptly, we were seated inside the store and felt cramped as soon as we were sat, with people rushing to and fro along the tiny spaces between the counter and this area where they prepare kebabs and bread and the counter, between the counter and tables, and between the tables and tables.
food arrived shortly, with complementary bread, condiments (real, homemade ground chilli in chilli oil; garlic sauce or cacık, pronounced jajik; and hummus), and cutlery. the food not only smelled scrumptious but was scrumptious. on top of that, the prices are rather reasonable for the amount of food given. the variety of food cannot be faulted, as we have yet to see a place in sydney that does so many turkish dishes. (however, we disclaim that we have yet to try all the turkish eateries in sydney and are welcome to any suggestions that might offer a broader variety of dishes.)
unfortunately, the ambience and service are letdowns of new star kebabs. as mentioned above, the aisles and general layout of the store makes for an unpleasant experience, as does the service or most of the service from interactions with staff. unless you know how to get on the good side of these guys (not that they are downright unpleasant or anything), go in, get your order down, get fed, and get out. service from the waitstaff, if you can call them that, can be hit and miss, depending on which members of their staff attend to you.
all in all, new star kebabs is the go-to place for turkish until we find something that unseats it. in fact, we are still craving it and now regretting not getting what we had left over from our meal in a takeaway container (free, by the way), because the portions are fairly generous!