after a friend having a bad experience they waned to give market one more try. i recently went to market, during lilac fest. craving a burger i was more then thrilled to see it on the menu. when we first came to the door the staff seemed approachable and nice but then we had a bit of an issue with a fratello coffee being brought in, instead of recommending anything the hostess said she needed to toss it out. wasting 5 dollars on a coffee my friends beginning to his experience was a little tainted. then we looked at the menu and noticed they serve fratello coffee, so he had a beer.
when it came time to order my friend who is allergic to eggs asked what she could enjoy and the response was a tomato salad or the pork belly sandwich minus the eggs and a few other things leaving her with a bland sandwich for $16. i'm not really sure what is gluten free on the menu as it was mostly sandwiches and served on white bread. as we all ordered, 2 chicken sandwiches, 2 pblt's and myself a burger ( i was excited about it coming out medium rare) we eagerly awaited, being lactose intolerant i asked for no cheese on mine. when the ordered arrived the server left and we all started to check out our food, mine had cheese all over it, after five to ten minutes i flagged down a server and had it sent back. i told my friends to continue enjoying their meals so they weren't cold.
when everyone was almost done their meals, mine arrived. i sat there not even with my chips or anything to enjoy while everyone else ate. my burger arrived cheese less and a faint apology was given. i went to go dig in and i lifted my burger and about 1/4 cup of grease continued to pour onto my plate, then the bottom of my burger bun was so soggy it fell off, and the bacon was almost raw. i tried to still give it a fair chance and it just seemed like a waste so i barely touched it, at $16.00 this was a let down.
the server cleared my plate noticing we all still had pretty much all our food on our plate and didn't once really ask if we enjoyed our meal. we left with an awful taste in our mouths and nothing was done over the meal mishaps. sorry to say market won't be seeing me again which is to bad because i do love the decor and atmosphere.
we headed down the street to local 510 and surprise they had non greasy delicious burgers for $3.50.
i am all for second chances but the way we were treated at the restaurant and the fact the situation wasn't rectified to make it a better experience is a let down. there are so many great places to grab a burger in our city!