great service, above average food. family ate here early on a saturday evening. we had read that you must pre-order/reserve a whole fried chicken if you want thatmenuitem, and we had done that. also ordered the ma'ono dog for our son and a caesar salad. service was excellent and caring. salad and dog came quickly. dog was quite excellent, a portuguese sausage concotion, nicely seasoned. their take of caesar was novel, too, with a nice zip to it. we waited quite awhile for the reserved chicken, but when it arrived at the table it was still sizzling from the fry. this is very heavily crusted chicken, not especially my favorite. darkdark fry, almost blackened. for me, the overdone crust had no unique flavor notes, probably because it had been overdone. the cook oil was definitely fresh, but the heavy crust held in too much oil---an oily finger affair to be sure. the dips for the chicken were a marvelous rescue, though, one hot chili and the other a wasabi style mustard. the chicken was served with a side of kimchi which was quite authentic. my spouse is korean, and she is a good judge, too. for dessert, we all had the brown butter mochi cake with fresh pineapple and tapioca. it was the best part of the meal. the chicken was a bit of a disappointment, seeing as how it's their signature dish. i should note that the dark, dark brown fry is the standard... i saw at least 6 or more platters going by to other diners and they all looked the same. ma'ono also has an extensive, impressive whiskey list but we did not try on this visit.