lux central

an authentic experience. we're regulars... which is remarkable considering we live 15 mi away... it's the only truly authentic food experience i've found in phoenix.. the retro hipster/diverse/student vibe suits me and my family... weloveit all... early morning breakfast before thrift shopping all the cool retro boutiques on 7th ave... try the bloody mary's ... the bartenders are true artists... there's always something new and organic on the dinner menu... just enough menu choices where everyone can order and share and not miss out on a single inspired selection... speaking of selection, you'll have your choice of many hard to find beers... i suggest the organic pinkus... our girlslovethe mac and cheese... you can always get some fresh cut jalapeño's on the side... but the always new and seasonal salads and soups are a must. the seating is unusual and not for the shy or those worried about how it might appear to be having a meal while lounging on a couch your sharing with a complete stranger while supporting your plate on a log. if your older like myself, bring a big smile and your long lost hippie vibe and you'll be fine.

ilovetheir drinks...but some of their employees have no idea what customer service is. let's be honest, you should at least smile and greet your customers. just because you don't work at starbucks, doesn't mean you shouldn't be pleasant and aaccommodating to your customer's needs. this isn't a one time experience, it's the same everytime i visit (which i will not be back to visit anytime soon). even while i was there, i witnessed other customer's recieving the same lack of service that seemed irritated as well. get it together and let's be a little more pleasant and an attentive to our customers....after all they help fund your paychecks!!!

i need to revise my review. i went here sunday morning before my weekly grocery trip, and the place had moved one spot down since i had been there. the new place is very cool and huge, and i think they serve breakfast now? people in front of me were ordering eggs. i didn't recognize any of the staff, which was definitely an improvement because they were friendly and relaxed. such a contrast from before, where every time i walked in i thought they were going to crucify me. i prefer jobot coffee to lux, but i have to now vote "likes it"!


-----12 feb, 2010-----

great coffee, crappy service. ilovethe atmosphere, and i reallylovethe coffee, but the service here is crap! the baristas are snotty and rude, i hate it! as good as the coffee may be, i usually end up going somewhere else.

love it. everytime i stop in phoenix i have to go to lux.
the baristas are great andlovethe coffee and pastries.