hmmmm. we were on a road trip north over labour weekend, and popped into long beach café for brunch on the way through. we'd initially tried to go to the front room (which is a firm favourite), but they had a hideously long wait with food, so we popped next door to long beach café. following the experience we had at long beach café, i can see why they had a number of free tables, whereas the front room was bursting at the seams! in all fairness, the food we ordered at long beach café wasgreat(creamed vanilla rice, and their big breakfast with everything); the coffee was good, and the young waitress who served us was just lovely ... it was just the rudeness of a couple of their staff that's made sure i'll never bother going back. as we were in a hurry (and i'd made that known when we arrived), after we'd been seated and waited for a bit, i'd popped back into the restaurant to grab a couple of menus so we could get started and at least figure out what we were going to have. well. how very dare me?! i hadn't realised there were two doors to the courtyard - i'd popped in one door, while our lovely waitress had gone out the other one (i mean - the door is marked "toilets", so i hadn't realised it also doubled as a second entrance to the courtyard?!). i asked the surly girl making the coffees if we could please have a couple of menus, and got snapped at out and was ordered to go and sit down, as a waitress was headed in our direction [*stomp* *spit* *snarl*]. excuuuuuuuuuuuuuuse me?! (a) i'm not 6 years old; (b) umm, customer service anyone?; and (c) i can see why this particular individual is assigned to the coffee machine and not front line service (someone get this girl some evening primrose oil, pronto). if we hadn't been in a rush, and i hadn't needed to feed my nephew, i would have walked out immediately, on the back of that interaction. long beach café - you do so many things so well, but when you're in a customer service industry and you have such a strong competitor right next door (where our experience that morning had been the polar opposite - the front room front counter staff immediately welcomed us with a warm smile, and advised they'd love to seat us, but that there would be a huge wait on food), just remember - i have a choice where to spend my $40 on brunch ... your food is great, and your lovely young waitress helped balance the experience out, but such bare-faced rudeness and the bad attitude was enough to make sure i won't be choosing to spend my coin with you again!