little italy is one of the 2 restaurants in sula vineyards, nashik. we decided to try this one out for authentic italian food.
it’s a beautiful, spacious and well lit restaurant besides the sula amphitheater giving it a good view. since there are only 2 dining options in sula (3rd one being a wine bar with snacks), it is mostly packed with customers.
the restaurant however is extremely understaffed given the number of customers they cater to daily. they took 15 minutes to take our order and serve us water, another half an hour to get the food and more than half an hour to get us the bill. we were getting late so we had to walk out of the restaurant and go to the main billing area to pay the bill. there too the place was crowded with waiters taking bills for both little italy and rasa (the other restaurant at sula). to our surprise they didn’t print our bill and said they can whatsapp us the bill which was extremely unprofessional and a breach of privacy too. they then agreed to take a picture of the bill from the computer screen and gave it to us for our verification. i felt the management was really poor and needs a lot of intervention.
coming to the food, we tried the napoli woodfire pizza and canneloni florentina pasta. the pizza was thin crust and tasted good. the pasta was good too and comprised of tomato purée, and was filled with spinach and cheese. however the quantity of pasta given the price wasn’t sufficient.
there is a lot of scope for improvement here, the staff keeps running around the place and isn’t able to keep up with the orders. it is burdening for them too so sula needs to work on this. a pretty ambience isn’t enough, there needs to be more quality to the dining experience.