the tuna foccacia is surprisingly good and the caramel doughnuts are also winners. however, such slow and inefficient service even for basic orders i cannot bring myself to come here again. i've been a regular customer but am sick of waiting 10+ mins for someone to put a pre-made sandwich into a box and take my money. there seems to be only one or two people who take the orders, ring them up, and make up the food. countless other staff appear from the back room only to do one task, look at the long queue of people waiting to order, and then disappear again. thecoffeeis also very average. finally, they always run out of the popular sandwiches very early in the cbd lunchbreak - why not make a few more if you are always having to tell people you've run out at 1:15pm? and the irritating $10 eftpos minimum that insisted on - especially when the sandwiches are all around $9.90 - is the final straw. sorry lbc - i'm done.