awful experiences despite multiple tries!. first time i went, it was with a table full of vegans since they really advertise that they have vegan food this didn't seem like a problem. they were given advance notice that we were coming and 2 of our party had even gone early to snack and do some work while they were waiting for us. when we were all there, the owner made sure to come over and tell us that everything on the vegetarian menu could be made vegan. awesome! we all place our orders. i couldn't pronounce my mushroom and yucca order, so i had to point it out, have the waiter say it, and then confirmed that that was what i wanted in the vegan version. after a while, everyone had their food except for me. when we ask the waiter just says he doesn't remember taking my order, i say what i wanted again, and the owner who was right there says they can't make that vegan.... okay. it was quite a bit through the meal so at this point i just ate off of our appetizers.
time two:
i was so frustrated with the first time but mistakes happen! the guac was so good! i had to try again, it must have been a fluke. i had said i was vegan and the guac comes out covered in cheese. being that it's on the vegetarian/vegan side of the menu i would think that that would be noted...when i mention it to the waitress and she asks if i would like another one, i say yes. i would like to eat what i ordered. it never comes.... i just ate my main course and my friends enjoyed the guac.
time three:
third times the charm? they can't get it wrong again! i go with my mother, we order the guac and i make sure to say no cheese. "no cheese because you're a vegan?" awesome, yep! "oh, okay, because we put egg in the guacamole too" ....weird, but so glad he caught it. he did great too, he addressed any specials that were non-vegan to my mom and the veg options to me. things seemed promising and i got my guac fix! and then my food comes out covered in cheese. when i say something to the waiter he just laughs and says "huh, yeah, guess i forgot" we were the only table there...i don't even understand.
i had to call it quits with this place. i should have known after the first time with the owner saying they could make anything on the veg options vegan and then saying otherwise there was something wrong here...