i was excited when joya opened because appearance-wise it seemed very promising and i'm a bg fan of tapas. it's situated in a great spot on a corner in the middle of university ave and has an appealingly modern yet warm look. eating there could not have been more disappointing. the food was lukewarm and tasteless and we tried quite a variety of the plates. servers were inattentive and completely unaware. our waiter clearly had no knowledge of any of the food and seemed half asleep. months after this visit we returned to give joya another chance, hoping that the flaws just needed to be ironed out because the restaurant was new. this experience, however was even worse. after waiting for an hour for our drinks to come and to order our food we ended up leaving. although there were many servers standing around with seemingly nothing to do, no one had the common sense to check on the table that had not moved for an hour. truly an awfulexperienceand restaurant.