sad sad service. i had heard lots of great things about johnny's fillin' station and johnny's otherside. we had a group of 12, 10 of whom had been there on a regular basis before. they all warned me that the service would be horrifically slow, but unfortunately, last night was by far the worst ever.
the waitress came to the table with a chip on her shoulder, took our credit cards and drink orders, at which time we told her we wanted to eat too. we had to search out menus on our own....15 minutes later we got our drinks, and she then left us for 30 minutes. we asked other waitresses if they could find ours, and received some snotty remarks. after that 30 minutes, she finally came back and took our orders. from there, it went downhill.
the food was tasty enough, but one of the orders was wrong. instead of trying to correct it or discuss it with the customer, the waitress decided to ignore it. this group..is very social, and would have stayed longer and drank more, however, after the rudeness of the waitresses, including their complaining to other customers and snotty remarks to us, we decided to leave. let me say, the people in this group are all very service oriented, and very easy going. they all understand working with the public (law enforcement, social work, educational fields), and if someone gets behind or is overworked, a polite explanation and acknowledgement that she knows we are waiting would have gone very far.
what is sad, is that this really is a cool looking place that had an amazing singer, great specials, good food, and would be a great neighborhoodbarfor this group, however, none of them will return. i really hope that the service issue is improved as this would be a fun place to hang out.