downhill. i have been going tojacalasince i was born, they are our neighborhood family restaurant and whenever my brothers come home for a visit that's the first place they want to go. however, they no longer taste the same, the sisters that run the restaurant are rude and snobby and are fake and unapologetic when stuff comes up. they must heat everything up in the microwave because it is usually cold when it comes to the table with hot plates. we went on thanksgiving weekend and got moldy corn tortillas and when i showed the owner, she said the sysco had delivered them moldy corn tortillas. first of all, authentic? you get your tortillas from sysco? bahahahahaha. second of all, you don't check your food before it's served? when i questioned her, she said that she advised the staff to check them and some must have been overlooked. sure, okay, it can happen but when the next warmer was brought to us, guess what? yep more moldy tortillas. when i showed her again, she offered me a free margarita. seriously? we were a table of 15. in my opinion, she should have comp'd at least one of the meals, taken off a % or something. but, i wasn't looking for anything free, so, no biggie. the service has gone extremely downhill and the restaurant is so disappointing now. i keep going back expecting great food and am disappointed more than i am happy. the jacalitos are about the only thing i will even order anymore and my family insists on visiting the restaurant for every occassion. someone else's review says something about being a shadow of it's former self, or something like that....and too bad to say, it's very true. i used to rant and rave about jacala...now i would advise anyone to stay away ....go to los barrios or one of the other local favorites and save yourself some time and frustration.