poor service, poor kitchen, poor food quality control. my co-workers and i had just under 90 minutes for lunch today. we arrived at humble pie, sat down, got our drinks, and ordered as normal for the express lunch. literally 30 minutes later my soup came out, it was cold with no bread on the side, the server said, “salads are right behind me.” while she moved on to the next table, over 5 minute later the salads came out (which the rest of the table had before their pizza) two of the salads the heart of the head of lettuce, that holds all of the leaves together was inedible and in the salad. how could the person making the salads have missed that? when salads arrived i was thinking ahead i flagged down another server, and asked her to take care of my personal order and pack it to go.
approx. 20 minutes after salads thepizzacame out. i explained to our server we’re in a bit of a hurry now and we need boxes and the check as she set down the pizzas. she asked how mine was in to-go boxes and i told her we were in a hurry and the food was coming out very slow, she snapped back at me, “well that was not my question. what i asked was...” and asked the same thing again about how my food ended up i to-go boxes. so there was no quality check of the food from the server and she gives me attitude. we all put the food that just came out in to-go boxes came back to work completely stressed out and ate cold food at our desk.
people behind us were seated after us, ordered after us, and finishing their food when ours arrived. i didn’t think it was normal however if it’s so abnormal how did numerous servers and the manager not see what was happening? i sought out the other server to tell her how bad the service was from our server, she was unphased – clearly didn’t care. to avoid a stressful situation and unknown food quality save yourself the trouble and eat somewhere else.