i don't usually write reviews about restaurants, but i was so upset with this restaurant that i felt the need to tell other wishing to dine in there. my friend and i had went to enjoy a good dinner from this place since we've heard many good things about this place but our experience turned out the complete opposite to what expected. we got seated in a long table setting (with little tables connected to eachother), so we had one of the little tables to ourselves. others that were sat next to us were literally so close we were touching elbow to elbow. it was so awkward. we had ordered two appetizers (the masala dosa and idly) and then 2 lassi (mango lassi and sweet lassi) as well as our main dishes to come after the appetizers. we were seated before the other two couples sitting next to us and they had gotten their drinks and utensils before we had. we obviously understood it was a rush and kindly let them know we were waiting on our drinks as well. later, both the tables got their appetizers and we were just here patiently waiting for our own, because we aren't the type to bug the waiters while they're working. i myself work in a restaurant and was more patient because of how i've experienced busy days. it was a busy day, but they were plopping people anywhere they could find a place so they could give them cold food and shitty service and then expect tips in the end. going back to our dinner, we finally received 1 out of the 2 appetizers and i had also asked the waiter if the other one was one its way as it had already been 25 minutes for us just waiting on our appetizers. she had assured me it was coming soon so we decided to wait for its arrival before we start eating, since i didn't want to be rude and start eating before the person i had came with had gotten their appetizer. it was 10 minutes already waiting for the second appetizer so we ended up sharing the one that we had in front of us. at this point we've been waiting 35 minutes for the second appetizer and we were quite annoyed that it hadn't come and neither did our lassi drinks that we had ordered. the waiters came by with our main dishes and we were confused as to why the second appetizer hadn't come. one of the waiters told me that they could "leave the food in the kitchen until our appetizer comes" and this is where they were exceeding my tolerance. i told the waiter that we've been waiting 35 minutes for our drinks and an appetizer and we'd just take the food for now. they gave us our drinks in the middle of us almost having finished dinner and then the manager came with the dosa and said it would be on the house. we were not looking for free food, just getting our food on time would've been nicer than watching the people next to us eat and leave already. the manager tried putting it on our table but there was no room for the dosa whatsoever and he slid it on to the table next to us, who were very upset themselves as they had no room for their dishes either. when the table had left, the waiter came to clean the table and took our utensils along with theirs and had mixed our water glasses so we had to get new glasses(which took 5 mins to reach us). we had asked for two more roti which came to us in 15 minutes. this was absolutely the worst service i have ever had. when it came time to leave, we asked for the bill and the waiter (who was rather rude and impatient) told us to go to the front, and i had said that i would just like to see it and he said go to the front. no manners and no etiquette. we went the front and when we got the bill, the dosa that was supposed to be on the house was still on the bill, and then i had to verbally explain to the cashier that their manager had put it on the house. when he heard it, he was giving so much attitude towards my friend and i. i did not feel the need to tip as the service was terrible, very terrible. i do not recommend this place to anyone.