havana grill


İçinde "service" olan yorumlar
4
4.0
michael
1
5 yıl önce
south las vegas
it's been a long time since i've been to this restaurant. i normally eat at truffles n bacon cafe in the same plaza for breakfast and lunch. i won't be returning to havana grill after tonite.

the food at havana grill was decent at best.servicestarted out decent. the waitress did her job accordingly but the assistant / busser was the person who was most attentive to our party. after our order was taken our server rarely checked up on us and the busser was the person that pretty much took care of us. nothing but respect and thank you to him. when we asked for the check, we split the bill as most of us was paying with cars. mind you our party is fully aware of gratuity charges and we are fine with that. with greatservicei usually leave extra as i come from a f&b background myself. when i was presented with my bill i was shocked that i was charged double gratuity. i brought it up nicely that there must be some sort of error there as my $23 bill has a $7+ gratuity there. the waitress said no that's 18%. i said no look at the check, she had a stunned look on her face like i just called her on her bs and she simply said "well that's what the system charges and that's 18%. ". i said that's not 18% but i'll pay it.

so i was charged double gratuity for no reasonable explanation. here's a copy of my receipt. definitely shady work on the waitresses part here.

i don't suggest visiting this establishment.
0
maurice
4
6 yıl önce
south las vegas
nice upscale authentic cuban restaurant. my beautiful one who is 100% cuban suggested this establishment. i've been to several other cuban restaurants in the las vegas metro area and this one holds its own. she ordered tamal en cazuela soup and i ordered the pan con bistec with banana chips with lemon garlic sauce.i sampled.a bit of her soup. very tasty. my sandwich was great steak was moist and favorable. onions were sweet sautéed just right. banana chips with the dipping sauce was nice. i was impressed with the presentation of the food. decor of the restaurant is authentic based and delightful. bar was also impressive. for those of you who are here visiting and you have ample time to enjoy more than the strip and you want something authentic. treat yourself to this place. finally staff is wonderfulserviceis great.
0
candice
5
12 yıl önce
south las vegas
great find!. this place came up on urban spoon and we gave it a shot. the food was really tasty. it's a small establishment but food was excellent andservicewas good. you know it is authentic when most of the people there are cuban. i'll definitely go back.
0
liu
5
13 yıl önce
south las vegas
i really enjoy the cuban drinks at havana with a greatserviceand really typical cuban food with the best paella in vegas come see for yourself and my congratulations to the owners thanks
0
darayana
5
13 yıl önce
south las vegas
they have the best cuban food in vegas and the bestservicewith the grarest workers.
0
dj
5
13 yıl önce
south las vegas
i love this place. havana grill and florida cafe are the best cuban restaurants in las vegas ,greatserviceand amazing food

i recommend it 100%
0
jillian
5
14 yıl önce
south las vegas
great cuban, but byob. i consider to be the best cuban restaurant in vegas. it is a bit of a haul for us considering that its sister restaurant, florida cafe, is located less than ten minutes from our house, but the food at havana grill is a lot better for some reason and therefore worth the drive. though theserviceisn't super speedy, you are perfectly occupied with slices of buttered and grilled cuban bread you will need to restrain yourself from finishing. after limiting myself to one piece (ok, one and a half), i had my favorite dish, the ensalada playera ($10 for lunch), which i was glad to see served on a regular plate rather than the ridiculous and impractical shell-shaped bowl it previously was served in. this salad contains small succulent shrimp, ripe avocado, baby tomatoes, roasted red bell peppers, and sliced red onion atop a bed of beautifully assembled mixed field greens, and is served with a mojo dressing that is wonderfully pungent with lemon and garlic. it reminds me of a salad you can get at a good cafe in california where fresh and healthful ingredients parallel intense flavor and a sense of hearty satisfaction. i have no complaints whatsoever about the salad because it is exactly the kind of food i like to enjoy. if you are looking for something a bit more filling without feeling stuffed, however, you should get what my husband got, the pollo alla plancha ($10 for lunch). this is a thinly pounded chicken breast grilled to perfection and served with sauteed onions. the onions could definitely be sauteed longer to get some nice caramelization, but the chicken is great and the accompanying 'moros y cristianos' (black beans and white rice) are to die for! the flavors of the latter meld together with bits of tender pork to create a cuban staple you'll want to eat over and over again.

another item we usually get is the cuban sandwich. in case you've never had one, a cuban sandwich consists of sliced ham, roast pork, pickles, and swiss cheese pressed on a white cuban bread loaf spread with mustard until it is warm and melty. the version here is well-executed and tasty, and, although i've had better in new york, we haven't found another in town that compares. they offer it in a half size as well, which would be enough for an appetizer for two or a small meal.

although the food prices here are fairly reasonable for what you get (dinner gets more expensive), drink prices are absolutely not. even the strip can't get away with charging $6 for a miller lite, unless perhaps you are at one of the best restaurants, and they generally don't even serve miller lite. even worse, the beer at havana grill doesn't come to the table icy cold. perhaps they are trying to give you a taste for authentic cuban refrigeration temperatures, but at these prices i want refrigeration you can expect at a ritz carlton (or any decent bar). anyhow, just thought i should let you know what you're in for before you get the bill.
0
yomama10123
2
15 yıl önce
south las vegas
my birthday at havana grill. well i have been here serveral times . this time was a great experience last week i celebrated my birthday my family took me for lunch the food was amazing better than ever .the wait staff was great ,the young server was on it ,she was funny and made it a nice dinner experience always with a smile her name was melany.also the busboy was a doll he always made sure we were ok .. theserviceone of a kind greattttt fooddddd
0
oturum aç
hesap oluştur