han sung bbq


jarrett
1
7 yıl önce
santa clara
rude to customers - and to staff...  

i am a former loyal customer who ate at this restaurant until a simple staff mistake resulted in an extremely  unpleasant interaction with a manager named judy.  ultimately, a staff member mistakenly punched two items in to the point of sale computer.  it was a simple mistake, but judy insisted we pay for food we did not order or want.  ultimately, she yelled at me and at the staff and demanded i sign and never come back.  she also yelled at the staff to pay for the extra food and said she did not care if i was a regular customer or not.  

judy ruined an evening with my son.  she also gave clear insight in to how the workers at han sung are treated.  judy claimed to be the owner at one point.  i will never again return to han sung for a meal.  i am truly disappointed in this...  i ate here with family and friends about once a month for several years.  

please do not eat at this restaurant.  no one - staff nor customer - deserves rude treatment.
0
edda
12 yıl önce
santa clara
i read about han sung and how they use actual charcoal for their grills and that was a huge selling point. menu is very extensive, almost a tad overwhelming because i could not decide on what to order (other than the bbq sets)
0
f
5
13 yıl önce
santa clara
what distinguishes han sung bbq from the other barbecue places on this stretch of el camino real is simple: real wood charcoal.
0
oturum aç
hesap oluştur