edited 31/5: probably worth revising, as it seems we were really unlucky that first time. been there a few more times subsequently, and the food and service was much improved.
gorgeous surroundings, but the food and service was rather lacklustre. it’s a pity, really, because you would be hard-pressed to find a more beautiful place for acafesetting in hamilton city – the gardens themselves are lovely and well worth a visit in and of themselves. to start with, the dishes were cleared from tables very, very slowly. everyone just ended up having to clear their own tables and dump the dishes onto a neighbouring empty table before seating themselves. to be fair, though, the staff were probably struggling as they appeared to be pretty short-handed, so i would probably fault the establishment for this, not the waiters themselves.