horribly mistreated by goosefeathers staff. no food is worth the horrendous treatment we received on a visit here in january 2014. my husband and i took our daughter, whom we were visiting, here for a nice sunday brunch. thelinefor food stretched to the door. we figured this must mean the food is great, so we opted to stay. but, being that i have stage 4 breast cancer which has metastasized to my bones, i am unable to stand for long periods of time without a great deal of pain. my husband suggested that i take a seat while he and my daughter waited in line. there were tons of empty tables from which to choose, so i took my husband's advice and had a seat. they were inlinefor close to 30 minutes! during that time, i was approached three times by two different employees inquiring as to whether i was waiting for someone in line. i politely replied, "yes, i am." the third time i was approached, the employee was full of attitude. i asked, "do we have a problem?" he said, in as nasty a tone as you can imagine, "yes. we. do! you are not supposed to take a seat until you have your food ordered!" i told him i was sorry about that but that i was unable to stand for long periods. he said, "well, that is our policy! you can't sit until you have ordered!" now, i'd had enough of his belligerence. i told him that i have stage 4 cancer in my bones and could not physically stand inlinefor that long. his response? "well, i'm sorry but that's our policy!" he also added with a sneer, "well, your party has been inlinean awful long time!" as if the slow service was somehow our fault! i told him that maybe he needed to do something about the slow service instead of harassing a sick customer. at this point, he simply turned and walked away. shortly after, my husband and daughter finally returned with drinks in hand. they saw that i was upset and when i shared what happened, they too were quite upset. the nasty server, whose badge read something like 'floor manager', came by again. my husband stood and asked, "do you have a problem with my wife?" the server said, "yes. she was breaking our policy of not sitting until your order is placed." my husband lit into him and again explained my health situation. incredibly, the server responded, "well, she should have made her situation clear when she came through the door!" really?! i am supposed to walk into a restaurant and announce to everyone that i have cancer?!!! my husband assured him that their stupid policy, which by the way we were not even aware of when we entered, was not his concern, his wife's health was his only concern. the server stormed across the restaurant to find the sign post stating the dumb policy. with exaggerated gestures, he turned the sign towards us and yelled, "see?! that's our policy!" not that it would have mattered, but we hadn't seen the sign upon entering because it was swamped by all the people in line. he came back to the table to argue some more with my husband and then stormed off. we were so upset and angry, but stayed because we had already paid for the not inexpensive food which had still not come to the table. finally, it arrived. as luck would have it, the owner herself brought the food. she said, "enjoy!" my husband, who is the most reserved, calm man under normal circumstances, said, "i don't think we will be enjoying anything!" she asked what the problem was. we told her exactly what had happened. at first, she was shocked and apologetic. then, she started back pedaling and making excuses for the employee. she said things like, "well, that is our policy after all. we just get so busy in here that we need that policy. but i will talk to him at our monday staff meeting about how we could better handle a situation like yours more creatively." that was it. we'll discuss it at monday's meeting. that sure did not seem like an appropriate response to the humiliating, combative, degrading experience we had just had at the hand of her employee. we barely ate, as we were all too upset. i might add that what we did eat was merely adequate...nothing special and certainly not worth what we had been through! at the end of the meal, the owner came again to clear our dishes. as an afterthought, she said," again, i'm sorry about what happened." i said i appreciated that, but "i'm sorry" were two words i certainly never heard out of the offending employee's mouth! she returned to the kitchen. seconds later, the lout marched out to us and in his snottiest, most forced robotic voice said, "i am sorry for the way i handled the situation." clearly having been forced out there by his boss, there was no sincerity at all in his words. we simply turned and left. we will never return to goosefeathers. no food is worth mistreatment like that.