gigi pizzeria

ever wondered what it feels like to be a second class citizen? come and experience it for yourself at gigi's!!. do you like being treated like a dog? do you enjoy being ignored? would you like to be asked to leave once you finish your meal? then come on down to gigi's!

before i start, let me say that i get on here and write positive reviews too- this isn't just a place to vent and have my 2cents when i'm not happy about the way i've been treated.

i've been coming to gigi's for close to two years and it seems every time i comebackthe service gets a little worse. i'd like to get on here and complain about the food, but alas, i cannot- the food is always good. it's all about the service. the little guy standing at the front allocating tables (potentially the owner) lacks basic interpersonal skills. i don't expect everyone to be charming but when i'm coming to spend money in your establishment i do expect a level of courtesy that i am yet to receive from this guy.

i arrived at 8.30pm on a friday night and the rush was just starting to die down. i asked the gentleman mentioned above for a table for two and was told that it would be about a 15min wait, "no worries- i'll go for a walk and come back", "sure". i cameback15min later and stood out the front as people around us began to get seated- after 20min of standing there i asked if "are we soon?", to which i was told that because i walked down the street (as i told him i was going to) i had lost my place in line. how long would i have had to stand there to be told that this was the case?

unfortunately this has not been an isolated incident. the last time i ate here i watched on as the owner (mentioned above) seated a group of 20 something year old girls and then went into the kitchen to notify the chefs that there was some fresh meat on the floor. some of the kitchen staff came out to check out the goods before exchanging winks, laughs and other gestures i choose not to share.

and with that, i bid gigi's farewell. may your service not continue to slide at the rate at which it is or you'll have your patrons eating out of troff's in no time.

first time trying vegan pizza , walked past gigi's many many times and vegan pizza just never appealed... until we started receiving a ton of recommendations to go to gigi's. seeing people line up for vegan pizza. we were curious. we ordered take away, still busy during covid! we ordered funghi - i preferred this,it was delicious. true wood fire pizza and full of flavour. we also ordered cavolo - the one with cauliflower puree. my husband preferred this. i found it to be a little bit too salty. we will comebackto try their other pizzas!

food was fresh but servers were cold and made us feel unwelcome. they did not bother to offer us water or the chilli jam which was offered to those around us. the music was too loud. very disappointing and will not be goingbackhere again.

really good food but,
the service was the worst i’ve ever experienced. waiters were impatient, edgy and rude. the way they placed our items on the table was very harsh i felt like the plates are gonna break on me. the waiter who brought our food just put it all hastily said the names in italian (which none of us spoke) and rushed off before we can ask what’s what. when the second round of food came he didn’t even bother saying the names he just placed them on the table, very awkwardly positioned on top of each other and left. they got bothered when we asked for tomato sauce or ketchup, they said they’re italians and have only italian sauces??!? we did inform the manager who seemed like he didn’t want to be informed because after every remark i’d make he would gobackto speaking about food quality disregarding staff quality. when asked why is it that it’s all men that work there the guy sarcastically said “because women are meant to stay home”. i kind of accepted the sarcasm but after seeing the attitudes of the waiters and the negativity coming out of them while serving us, i highly doubt it was sarcasm in the first place.
every time our plates our empty they’d come ask if they can take them when in fact our cutlery was still positioned in a way that the reflects that we are still eating - someone should teach them etiquette of eating.
at the end of our dinner, after they’ve taken away almost everything on the table a friend of mine was still eating and there was still a fair amount of food in her plate and her cutlery still signaled that she’s eating and the waiter still stuffed his fingers across the food and took the plate without asking. she called himbackand he put itbackwithout apologizing but she was too disgusted by the way his hands touched the food and by the service itself that she couldn’t finish eating.

the good and the meh:
the pizzas and the calezone were amazing. the arancinis were overrated. the prices are bit above average considering what goes into the pizza.

the food was beautiful but the staff were the most horrible people. my sister and i went to get a quick dinner there one night and from the minute we walked in we felt so uncomfortable. as we were seated staff members were staring at us and calling other staff over to point, laugh and gossip. we didn’t do anything besides sit down and order a pizza and starter to share. i was filled with anxiety the whole time and will never gobackthere

by default, gigi will always have a special place in our heart! my wife and i first met in gigi on a first datebackin 2016! it has been a while since we dined here, so took a box of calzone for takeaway. despite not being eaten straight away at the restaurant, quality is still as good when dined at home. you have us as loyal customers for life!

service is ok, not friendly but also not rude, just ok.
prices, average, maybe the spirits are a couple more dollars than the normal but that’s not a big deal.
place is pretty nice, clean and also nice background music.
pizzas are a bit poor looking for me (that’s why my 1.0 review) i love vegan food but wasn’t tasty at all. the dough was a bit raw, sauce was a bit cold, they looked a bit poor, like not enough ingredients, maybe was just not a good day, bad luck for me.
a vegan friend recommended me this place, he loves gigi but i’m pretty sure you can find better vegan options in this area.
i’ll bebackat some point and maybe i’ll change my review, but for now can’t recommend this place.

gigis pizzeria was on my list for a very long time. one, because its vegetarian and second, who doesn't like pizzas! it a nice place to go out with friends or even with your partners. we got there by 7 pm and it was packed to the rafters on a weekday. the waiting staff is friendly but wants you to run through your food quickly only because people are waiting. it has nice a cosy ambience. loved the pizzas which were the specials of the day. (photo is added). the marinara tradizionale pizza was nice too. patate pizza didn't quite live up to the expectations. it felt like potatoes from sunday roast  thrown on a pizza with herbs like rosemary and capers. the orders on the neighbouring tables looked mouth watering. i would definitely gobackto try out their other items. i want to be left with a satiated gut the next time i visit.

i went here on the recommendation of a family member, for the first time on sunday evening. i feel loathe to give this place such a good review or i might not be able to get a tablebackthere! what a place. the food is exceptional. i couldn't believe the cheese on the calzone was vegan. the tiramisu was to die for. light and fluffy with an incredible filling. the food was also very filling. the atmosphere is just lovely- warm and welcoming like being at a favourite family member's house for dinner. the night i was there, a diner had a medical emergency. the staff were fantastic as were the clientele with helping someone in distress. i am totally hooked on this place. you have to queue early to get in. a wonderful dining experience all round. lovely people run this place and the atmosphere feels that way.

gigi did not let us down at all! attentive staffs that were friendly, helpful and not too pushy to hurry us up in spite of the line of people waiting. a really nice atmosphere from inside. my friend and i ordered 2 pizzas to share - one with pumpkins puree, and one with tomato base and eggplant. my goodness, the pizzas brought me rightbackto napoli. the pizza bases were crisp and true to napoli style, the toppings were generous but not overloaded, and they really do bring vegan food onto another level (i'm certain even our meat eating friends would enjoy them). we were both very happy with our pizzas and did not leave one bit on our plates. we got there around 6pm, so we got a seat quite quickly, but do note that it was already pretty packed by then, and not long after, there was quite a big line waiting to dine there, so get there nice and early! we will definitely comebackto try out their other pizzas!

been here several times during the past two years.
first visited when it wasnt transformed to vegan yet, had some meat pizzas and loved them.
wentbackwith friends for cheese pizzas and really enjoyed them.
wentbackfor another few times again when it became vegan, wasn't disappointed, the awesome flavor was still there!
the pizza base is really nice, and it's the first proper pizza shop i tried in my life. imagine how impressive i felt!
the indoor dinning environment was amazing, with light and music, and the amazing service!
but to fit more dinners, it was quite crowded.

i rarely give 5's because it's hard to be perfect, but gigi pizzeria was nothing short of amazing. i had wanted to try them even before they went vegan, but was glad my first visit was after the switch. they serve some really amazing vegan pizzas, and is a spot i would gladly gobackto over and over.

there is everything to love about the crust because it is an absolute killer, so naturally funghi e raddichio and patate were both amazing. however, if you only have the chance to try one pizza, make it patate because you won't regret it. it is one incredible pizza.

at this point i seriously wish i lived in newtown just so i could get gigi's pizza to go on the weekly (whilst also stuffing myself with all the other glorious vegan food newtown has to offer). lucky newtownians.

gigi pizzeria is now a favourite and i intend to bebackagain and again. you don't need to be vegan or even vegetarian to love this place. just give them a go and you won't regret it.

seriously, believe the hype on this one. luckily we got there just after they opened as there was a line down the street by the time we left.
the service was wonderful from the minute we walked in, we actually almost walked past because we thought they were full but someone came out to get us and was really welcoming. i had the blue cheese pizza which was amazing, i have no idea how they get it to taste like that but i'm so glad they did. my girlfriend also really loved her pizza (the one with asparagus) and given her love of cheesy pizza that must be a good sign!
only small criticism is that there was a large amount of red cabbage on top of mine which i'm not a huge fan of but that comes down to personal taste and was really easy to take off, and we weren't given water with our meal. can't wait to comebacknext time we're in sydney.

great pizza, great ambience, and lovely, helpful staff. we tried the potato pizza with truffle pate, followed by an incredible tiramisu, and i think i will be fantasising about both for days. truly the place to bring any meat-eating friends who are skeptical of vegan food - gigi's really knocks it out of the park. keen to gobackand try some of the other options on the menu!

best italian restaurant in town. their pizzas are done in wood fire oven with the traditional thicker crust from napoli. the crocchette brought mebackto my childhood. we missed on trying the tiramisù as they ran out of it, however the mille foglie and the torta all'arancia were out of this world. also, the fact that all is fully vegan just takes it to a whole other level. best dining experience in sydney. will definitely be back. congratulazioni al propietario!