i had a very negative experience here. i went with my parents for lunch to fusion bay and settled down at a table inside. we were informed that there would be a wait for the order to be served and we were fine with it. after a good half hour my dad inquired with the maitre d' (a roughshod looking fella) if the meal was close to being done. the maitre d' very rudely responded that he said it would take time so why the ask. he came up again few minutes later, aggressively against the table, pointed out the order time and said it had only been 28 minutes and thus not to ask about the order. the meal started off badly but i held out for the food. i know good keralite food. this was a sham! the grandma's chicken curry had large uncooked potato pieces with a very average curry, rotis were cold, appams were flat and cold, and the fish dish prep was nondescript while definitely not the sear fish it was meant to be. overall, it was a wasted lunch experience and i would not recommend the restaurant. to the maitre d'; tone it down a notch or it's only a matter of time before someone wipes the floor with you. cheers!