falls terrace restaurant

i met a cousin here half way between seattle and portland since we couldn’t arrange to meet elsewhere. the restaurant has a view of the tum water falls which in itself is overrated, but so is the restaurant. the menu was ordinary. the food weorderedwas nice but nothing special or great about it.

poor steak restaurant. nice view of the deschutes river. nice settings in the restaurant. wait staff were very nice and attentive. my wifeorderedthe mediterranean chicken while iorderedthe rib eye steak. her meal was great, but my steak arrived barely warm, grey and unappealing. i hadorderedit chicago style, charred medium inside and it was awful. i told the waitress and she fully understood my request and promptly took it back. a few minutes later she brought the same steak back in the same condition. she explained that was the best her cook could do and the real cook was off. i was hungry and ate what i could. the vegetables and baked potatoes were cold and was i thoroughly disgusted. i discussed the poor quality with the manager who was completely disinterested in fixing the problem. explaining it took a special pan to prepare the steak that way, and he didn't have his own ranch to get the meat from. which made no sense. i didn't complain about the meat, just their inability took cook it. at $30. a plate plus drinks you think they'd put more effort into learning how to prepare beef right.

poor quality, high price, big letdown. my wife and i decided to have dinner here for our anniversary. upon arriving i provided the reservation name, but they could not find my name for some reason even though i had called that same day and even spelled out my name. fortunately they were not very busy and we were seated with a nice view of the falls. weorderedan appetizer- batter dipped avocado, which turned out to be the only good dish either one of us ended up having.
my wifeorderedthe sole amandine. the plating was amateur, which ended up showing the quality of the food before she even tasted it. there were two large filets of sole piled onto each other, and they were completely covered in some sort of egg batter (mostly egg). it was very unappealing.
iorderedthe ribeye steak and was disappointed. they over-seared the steak, leaving a very bitter burnt taste. maybe they need to clean their grill? both dishes came with sauteed vegetables that were very bland. the garlic mashed potatoes tasted like they came out of a box.
overall, the service was o.k. but not great, and the food was grossly sub-standard especially considering the price. the atmosphere was put off by the lack of passion in the staff and at times we felt awkward being there. we are not considering returning to falls terrace. .

disappointed. we decided to go here for lunch for our wedding anniversary because we like the food and the view of the falls. weorderedour lunch and a drink and when the waitress brought the main course she asked if we wanted another drink or more bread. we asked for more bread and never saw her again until some time after we had finished eating. we wanted to have coffee and dessert but knew this was going to take forever even though the restaurant was not busy. we did get the rest of my lunch boxed and the bill but then she disappeared again and we had to take the bill to the cashier to pay. we passed the waitress on the way and she never even acknowledged that she should have taken the bill to be paid for us. i mentioned something to the manager but he didn't seem interested either. this left me with a negative feeling which was bad considering the occasion. i don't think we will be going back there soon.