hello all! i was one of th.... hello all!
i was one of the regular guest at el gaucho, i'm talking about like 1 a week at least. overallexperiencewas great, food, drinks, service, until one receptionist kept referring to my girlfriend as a couple, to the point where it would be really embarrassing and awkward...i made a comment that we are friends (2 girls can't be friends?) and all the time during my online open table reservation i was writting comments about dinner with girlfriend or friend. i email the manager, explaining him the situation but got no response, i called him and just wanted to ask him to talk to redemption person and tell her not to call us a couple. he didn't even apologize or me any signs of carring. as i was talking to him, he wanted to bring "an issue" that a server complained about me not tipping them....first of all i didn't tip them for a reason, becouse service was terrible... and i had to send my food back (steak was rare after i ordered well done, food was salty to the point where you want to spit it out), server didn't show any interest in us or desire of being there...i didn't say any of this to the manager and he kept going about how important the tips are and i absolutely have to tip them, i didn't have to do anything but pay for my food and leave. i though it was really unprofessional of him and i will talk to somebody else...also one more thing i'm a member of their relevance club and had about $100 from last year...well after speaking to the manager and brining these issues that money was gone, as of exact same day. go wonder. i canceled my reservations for el gaucho tacoma tonight and i will never go there again, i wouldn't be surprise if they spit in my drink becouse i didn't tip for terrible service.
sorry guys but one more little but annoying thing, they brought me got tea, with one tea bag, i was asking for more and they jut kept brining me got water, but no tea...
completely disappointing