as heard about this famous cafe, eddie's patisserie & coffee shop totally lived upto the expectations on the core aspect it is known for, it's flavourful and vividpastriesalong with some quality food. extremely relaxing environment too, hence keeping these aspects in mind it was indeed a wonderful experience.
now let come down to another core aspect which eddie's patisserie & coffee shop represents, "mannerism of customer interaction" i believe this is an equally important aspect, so in all the unbiased approach like i mentioned my experience on food, i must mention this too, i believe the two gentlemen upfront definitely need some grooming on discarding judgmental biases whichever customer approaches them, you are providing hospitality so i believe politeness in the tone is definitely does no harm. when a customer approaches with a selected item out of the menu and that too in a confident tone, one thing is crystal clear that he/she is well aware of what they are going to order...a demeaning expression or tone in return "it is not a regular coffee/ it is a bitter coffee shot" simply explains that you believe/perceive the person placing the order is simply stupid.
even if you think the customer might be mistaken, a polite tone to mention your point is extremely cool, rather a sarcastic or demeaning or judgmental expression. so people you have a really amazing place, amazing food but unfortunately this bitter pinch of experience makes me a bit finicky to visit your place again with my friends or after any other person's recommendation to go along.
although i would rate the overall experience of time spent here 4 on 5. thank you 😊