d'vine bistro & wine bar - mesa


İçinde "meal" olan yorumlar
1
1.0
alissa
1
5 yıl önce
mesa
went there for dinner yesterday and was extremely disappointed to bite into my sandwich and to almost severely injure my mouth on a inch long piece of metal. after informing management, they said it came from tongs that broke in the kitchen. they offered a free dessert and comped the one meal. however, our friend who ordered the exact same food and couldn’t eat it in fear of finding a piece of metal as well had to pay full price and we still had to pay for the remainder of our food and drinks. i understand things happen, and i am not looking for a freemealbut due to the severity of this, the customer service should have done more. themealwith the metal was being shared as well. is comping an entire $40mealworth less to them then having returning customers? they have lost three customers due to their lack of care or sincerity to this issue. a piece of hair is one think but metal is a serious health concern and i am still dealing with the pain the next day. go at your own risk.
0
oturum aç
hesap oluştur