be prepared for long waits, even when not busy.. my boyfriend and i went on a sunday evening and waited for approximately 20 minutes to get a table. it didn't look too busy when we sat down. it took our waitress over 10 minutes to come to our table to get our drink orders. we wanted to order fried mozzarella for an appetizer, but were told they were out of the cheese. i found it odd that an italian restaurant was out of mozzarella cheese for cheese sticks. we insteadorderedgarlic bread. when she came to get our order, my boyfriend wanted to get the pauly walnuts sub sandwich, which has onion rings, fried mozzarella and chicken on it. of course they were out of the mozzarella, so he couldn't order that. after another 20 minutes, our appetizer still had not come out. come to find out b/c of a computer problem, the order was never sent to the kitchen. i told her to cancel the appetizer and just bring out the food. when we finally did get our food, it was really good. the portions were good sized. weordered2 different kinds of their woogie sandwiches. the menu is really big and offers lots of different choices. however, i will most likely not be returning. the service was less to be desired and it took way too long to even acknowledge we were even there. several waitresses and waiters saw us sitting there with no drinks. even the manager was too busy texting on his cell phone to care.