chocolat bistro

i would not recommend this place.
manager is terrible, his name is jp
we called to make a booking for 15 people from a church group, my mother in law got a confirmation email but due to bad eye sight didn't see the fine print of a deposit that needs to be paid. not once did he follow up to find out if she still wants the booking. i have been a food and beverage manager for the past 10 years and if one of my restaurant managers did this, they would be out of my restaurant very quickly.
clearly jp doesn't know customerserviceor how to do his job, i'd be happy to train him in management or talk to the owners if they even look at these comments.

i will leave a comment on every platform available until a owner gets in contact with me.
clearly jp doesn't care about sales revenue or the restaurant. you think the owners would make better choices

i love this place! i love the decor and the building and the atmosphere. a place where you can feel like you can get a real high tea experience. i had the chocolate nougat cake and it was deliciously moist and dense, just like i love my cakes. theservicecould have been better, seemed like it was our waitress' first time on the job. cappuccinos arrived cold. but overall a lovely experience. i don't mind the slow service... to be able to sit there and dream and read, but others might mind.

despite mixed reviews i opted to try this little spot out. trial by fire! on the 7th september we held a baby shower at chocolat bistro. with all the madness in the build up to the shower (with 21 people on the list finally) it was a bit of a run around in the last week to ensure everything was in place.

chocolat did not fail me! the high tea option was the offer and at the set cost per person i was a bit worried that we wouldn't have enough 'things' for everyone.

jp was super helpful by email and a few calls in clarifying things and explaining exactly how to order for the set cost.
(life gets busy so to be fair i took any delayed responses with a pinch of salt, we all know how it goes). if you want immediate response, phone.

thankfully, my worries were put to rest! it was a feast. everyone had enough food.

they don't allow corkage for any champagne or sparkly things which was a bit of a frustration as i had some lovely stuff offered but considering what we got it was just lovely. 
the table was set in possibly the only place they could so there was a bit of foot traffic going by but it was almost unnoticed - i think we were too busy being in the way. 

i wanted something classy, and a little more relaxed for mom-to-be with none of the crazy games and things usually associated, and chocolat helped me cater for exactly that in ambience, set up and food. 

julia was our waitress and, while managing, two or three other smaller tables she did a really great job helping our large group; specially with keeping drinks topped up.

watching the overall buzz it does seem like you need to go to chocolat with a bit of time to spare - don't expectserviceat 500miles per hour but they're not a 'fast food' restaurant. so yes things may be a little slower than you might be used to but it's so worth it - the food is great, the vibe is lovely, it's pretty to look at and theserviceis still very good.

parking around back was useful but it is very limited so go prepared for that at the very least. 


to jp and julia - thank you both so much for making the day a breeze (and to the chef and kitchen crew 100 points on the food! we were not mislead or disappointed in any way with the high tea options).

charming little spot in the middle of durbanville. food is delicious and the staff are cheerful, gets a bit busy at times and that can slowservicedown - but that’s expected.

i enjoy this place all the time!serviceis fine if you are relaxed, even when it's busy, your waiter rarely forgets about you. the food is bistro coffee shop style and the portions are huge(maybe even slightly too big) coffee is lovely. milkshakes a bit small since they're expensive as hell. salmon eggs benedict = best brekkie ever. pulled lamb shank tramezini = best lunch ever!! great food. great atmosphere, but a bit too expensive.

we expected more. much more.

we went for the food and left because of it.
if i could describe this place in one word it would have to be "disappointment".

because:
theserviceis not up to par,
the food is overpriced and the portions blown right out of their price league and into fast food zone.
(the "giant" croissant is anything but. it was average in size and sub average in taste - the chocolate sauce tasted like it came from a squidgey bottle and came with no cream or anything)
the cake of the day was a baked cheesecake... from pnp or shopright i assume - because that's what it tasted like. the first bite was good but the more i ate the sicker i felt.
the prices are also out of their minds. r42 for a croissant and r54 for a slice of cake. these prices were even higher than that of the online menu so don't let that fool you.
the only good thing about this place was the decor and the music, but i would honestly go anywhere else for that.
all in all - i'd give this place a 2 / 5 but that wouldn't do it's average score justice.

i had high expectations from looking at the numerous good reviews and recommendations from friends. the arrival wasn't warm, however the decor was cute and "grand".

looking at the menu we saw that the prices increased (so please update your menu). we ordered a slice of cake and a giant chocolate croissant.

now you would expect that it would be big and yummy for the prices that high. after waiting 17 minutes our food arrived and was not up to par.

the croissant was small and had cheap chocolate, the cheesecake tasted like it had been made the day before and just chilled in the fridge.

theserviceand food was just plain bad and i will never return. chocolat bistro, maybe rethink what you are doing, because you are stealing from the people.

i went here for breakfast with two friends of mine. as we walked in, i was blown away by the decor of the restaurant. it was absolutely beautiful. we sat in the garden and were served briefly after being seated. the entire experience was one for the books from the coffee to the food to theserviceto the scenery. i will definitely recommend this place to anyone

i love this place,if the name alone isn't enough to make you want to try it out, everything else is:)

it seems they are quite popular, the place was full.
theserviceis great, the food is really good and their decor and lighting is just beautiful!! they have a fire place too, for those cold wintery days!

the parking is a bit difficult, especially if they are busy. but definitely worth the visit!

what a lovely relaxed restaurant with such warm and friendlyservice. was blown away not only by the decor but the food quality and atmosphere . after a delicious cup of red cuppachino i just had to try something on there amazing menu .

this cafe caught our eye from the road and we needed to pop in! so off for a coffee we went - sadly it wasn't fantastic and it was very empty!

the decor is cute and theservicewas fair. will need to pop in for a meal to give the final stamp of approval ...

i recently hosted a bridal shower at the stunning chocolat bristro in durbanville. the decor was beautiful and the restaurant is perfect for an intimate event  around supper time. theservicewas quite slow but they made up for it by being incredibly helpful. dig into their pizza menu on a warm evening with a lovely glass of wine.

great food, very tasty and fresh. greatserviceand very helpful staff. the ambience and decor is stunning. the menu choice is good for a bistro or cafe selection and the presentation and taste of the food matches the decor. classy and tasty.

"let them eat cake!"
my bestie took me there for my birthday this year, and i loved everything about it!!
gorgeous décor, friendlyserviceand yummiest treats that will definitely make you want to go back for some more renaissance magic ❤︎

i love the new chocolat bistro. the decor, the ambience reminds me of europe. yes, it is a little "pricey" but it's worth every cent. theserviceisn't too bad. it was a little slow the last time i was here but the food is very good. this morning, i had the eggs benedict with spinach and feta. it was tasty and more than filling. beautiful presentation. come check it out.