ourfavoritebrunch!!. our family has been coming to the castaway sunday brunch for several years now and it is absolutely ourfavoritebrunch anywhere.
the atmosphere is gorgeous, food selection is outstanding but one of ourfavoritethings about the restaurant is the staff.
it wasn’t until somewhat recently we had brunch at the orange hill restaurant that they informed us about the loyalty card. after that- on our next visit to castaway we told the manager, ignacio, that we were bummed we didn’t know about this sooner because we had been coming to the castaway for so long we could’ve accrued several points and he immediately gave us extra loyalty points on that visit which was awesome! since then we always hear the staff and management informing guests of they loyalty and e-club programs. (we most likely had heard about it before but couldnt remember after the neverending flow of brunch champange...lol)
on that same visit we were telling ourfavoritewaiter (bobby) about the orange hill restaurant & we were telling him that ourfavoritething there was the ahi which castaway didn’t have... then a few minutes later he brought us a special ahi appetizer dish!!! we were blown away that the chef would go out of his way to do this for us. it was amazing.
on the last visit, we were visiting with the bartender, jimmy, and just mentioned that we like to drink bloody mary martinis at home and the next time we came in he had one perfected! on that same visit, brian personally introduced us to chef francisco and mentioned to him how much we loved ahi. he told us if we came back the following week he would have a special ahi dish and we did come back the following week and he did have an amazing ahi dish on the buffet! we were so impressed that he would go out of his way to do this for us- and that he even remember us the next week. we also had our son with us on this visit and my son loved francisco’s chef hat and the next thing we knew the chef came back with a chef hat for my son who absolutely loved it! he also cut up an apple to look like a swan for my little one!
anything we’ve ever mentioned to brian that we’d like to see or try he does his best to make happen and it usually does. jimmy is such a talented and friendly bartender! ignacio has always gone out of his way to come up and say hi to us and see how things are going. chef francisco went way above and beyond what anyone has ever done for us at any restaurant. bobby is our absolutefavoritewaiter..we always request his section. the girls up front always remember us and are very friendly.
i could go on and on about the service and food at castaway but we have never been to a restaurant so friendly and so accommodating before.
only thing that could possibly make it better is live music during the sunday brunch!!!
we’ll be @ castaway next monday for our first happy hour there! so looking forward to trying the happy hour menu and hope ourfavoritebartender is working!! j