we decided to go to broadway for lunch on sunday (27.03.2022). we were 7 adults and 4 kids. we called broadway and enquired if kids were permitted and responded in the affirmative. we then requested them to reserve a table for 10 people and they confirmed the reservation.
once we get to broadway, we are given a 6 seater and told that they can't give us a bigger table and that the 11 of us must squeeze in the 6 seater table. this was informed to us despite the adjacent tables being empty for a good 1 hour after we got there.
we then enquired with the staff if we could use the adjacent tables and once they confirmed that we could, we seated the kids and 2 adults on the adjacent table.
while the kids are having their food, a group of 6 people are brought to our table and the kids are asked to leave the table. all this, while the kids are having their food. the kids were asked to get up and leave in a very rude manner. the kids were standing there helplessly and the staff just walked away as though it wasn't even their concern as to where the kids would be seated.
on enquiring as to how they could ask children, especially girls, who are barely 7 years old to unceremoniously leave the table, we got a cold response from the staff. they were in no mood to accommodate or answer us.
it was a terrible feeling to see someone tell my daughters to vacate the table while they were having their meal.
i was very upset and asked them to get the bill so that i could leave thatplaceimmediately, however, they took close to half an hour to get the bill as well.
i really wish no one would have to experience something like this.
the staff lacks courtesy and compassion and one thing i am certain about is that i will never be visiting thisplaceagain in my life and i would urge all my friends to not go thisplaceever again.
if there was any rating below 1, i would definitely give that to this place.