bornga

used to be the best korean restaurant in my mind before this horrible experience. the food taste way worse than how it used to be and the portion shrank badly which was understandable considering the current situation.
the staff tried so many ways to kick us out when we still had 40min to eat: cleaning thedishesthat were packed with food; taking the plate and the charcoal away when there was still meat on top; putting the bill on the table when we still have 30min to order and eat...the attitude was rude and arrogant. they have chosen the worst way to remind the customers about the time limit which was extremely annoying. we tried to complain but obviously the manager didn’t care at all!
actually i have written a much longer comment but got deleted as i clicked a wrong button. i don’t want to waste my time on this disappointing experience anymore, but still want to get other customers to know the way you will be treated if you choose to go. worst experience ever for dining outside and will never come back again for sure. this is not the place you want to choose especially when you are treating your business partners or clients, you will be kicked it out half way.

i’ve never left a bad review in my life but i had to share my latest experience here - i have been here multiple times pre-quarantine, and it was the place i recommended everyone. however, last night both the food and customer service was so atrocious i probably will never be back again. perhaps there has been a change in management and standards have dropped?

firstly the overall portion sizes of the food have decreased, but we tried to understand as it’s a hard time for businesses. however, as you can see in the photo, we paid $22 for a few slabs of complete fat that was riddled down to nothing once cooked. confused as to how they saw those “meat” slices as being acceptable to serve to customers?

half our order was missing and despite us asking multiple times about the status our dishes, they asked if we were done eating and wanted to clear the table instead?? they checked their mobile screens and could see we still had meatdishesto receive, but they wanted to remove our grill completely (the fire itself, not just the plating).

also very strangely, we ordered 4 bowls of rice and they gave us 8?? and when we let them know, they questioned us multiple times about our order before taking them away???

left with a very bad taste in our mouths especially after paying $150 for such a disappointing meal... also, it was not a lost-in-translation situation as i speak fluent korean lol

저번에 몇번 왔을때는 참 서비스도 좋고 음식 양도 좋았었는데... 이번엔 아주 실망이에요. 삼겹살은 전채가 지방이고 겨우 몇 조각만 나오고.. 주문한 음식 반은 매번 물어봐야지 나오네요. 참 실망이에요 주인이 바꼈나요?

we decided to give this place a go since reading a lot of positive reviews, especially around the best new eateries of 2019.

definitely go for the bbq meats, we had the wagyu beef and pork belly. both un-marinated, just bbq straight so that the natural flavour of the meat is all there to savour. 100% approve. the stir fry glass noodle is not bad either with just the right amount of sesame oil fragrance!

what we didn’t like was the seafood pancake which was rather more soft and gooey compared to others we have tried. personally we like them a little more crispy and dried up!

sidedishesare fair in terms of quality and quantity.

definitely will be back but just would not order the seafood pancake. not sure but i could have sworn i saw the menu here had fried chicken and the chap che, potato noodle in dark sauces, but wasn’t on the menu when we were there last sat. anyway no harm done, we had set out hearts on bbq already by then.

service is attentive, restaurant itself is bright and clean. 

dishes best made for groups to share, the pot with beef, greens and clear noodles (forgot the name) was tasty.

wasn't a fan of the sidedishesand japchae here.

worst attitude ever while wait for friend at table. the first male waiter was extremely rude, forced my friend out the restaurant. then my friend started to order somedisheswhile waiting for all the people to gather. this time the 2nd waiter showed up and would not take our order and forced us again “rudely”.

i do not know how the taste it is, but what i know is i will not ever set foot in this place and be bullied “twice”.

:(