horrible service. we make it over to blackthorn from time to time, but this last time was the worst wait and service ever! the place was packed, but that's no excuse for the restaurant being understaffed and the little staff that was working being rude. this place apparently gets a lot of business, especially on the weekends, so you'd think they'd hire some decent staff and buy another pizza oven and sound system with that money... apparently not. we ordered our pizza and were told there'd be an hour wait, so we bought a round of drinks and waited patiently, having to stand because there was no seating. eventually a spot opened at the bar, so we sat there for the next 45 minutes, waiting for our name to be called. one of the cooks was calling the names on the orders, and we could barely understand him (given his mumbly voice and their pathetic sound system). so we sat patiently, ordered another couple drinks from the pulseless bartender, listened for our name to be called... but still our name wasn't called for our pizza at an hour 15 minutes. so we approached the cook who had been calling out the orders, and come to find out, our name had been called 15 minutes prior and our pizza was sitting and getting cold. the cook even claimed one of the workers walked around the place calling our name, but we knew this was a lie. we were sitting right at the bar, close to the speakers, and we even saw that worker walk by a few times... not once did he say our name or announce that our pizza was ready. when we told the cook this, he didn't care, and he just proceeded with having the bartender collect our tab. talk about horrible service. stay clear!!!