my girlfriend recently visited arta, and this is what she had to say: went to arta for a cocktail masterclass and dinner afterwards. we were a group of 15 girls there for a hen do and we thought it was reasonably priced at £35 pp. whole experience was awful!! the cocktail class was squeezed into a corner of the bar with only the front row of girls able to see what was going on. they also claimed they were only aware of a booking for 12 people despite me calling 3 times to confirm numbers! there was nowhere to put our jackets or bags so we had to stand holding everything for an hour. the choice of cocktails were also less than desirable - a woo woo (is that even a cocktail), french martini and a green shot. we were then escorted upstairs. we were given a set menu which seemed ok on first look. however we had to wait between 50 and 60 minutes between starter, main and dessert. quality of food for starters (tomato soup or asparagus) and desserts (ice cream or creme caramel) was poor, main courses were ok. we had to ask on several occasions if we could be served drinks as there seemed to be no one looking after our table. i had also reserved a table in the nightclub for after dinner which we were told we could decorate with 'hen' type stuff. at 10.30pm i asked if i could discreetly leave to decorate table. waiter told me they were running late with a murder mystery evening but he would take the decorations and sort it out. after waiting and waiting, we eventually made it downstairs to find...an empty table with my bag full of items sitting on top. no one had bothered to even open the bag. several complaints were made to several managers but all had a complete lack of concern. they were more bothered about the fight happening at the entrance. arta has the potential to be a beautiful place but with over bookings, atrocious customer service and complete lack of communication between managers, staff and customers, this place will never improve. i will never gobackto arta and would strongly advise others to do the same.