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i usually do not like giving places i eat as 1 star for the hard work put in by the staff, but this place deserves a 1 star or even lesser than that.
we ordered the following - cheese manakish / chicken shawarma / felafil / zaatar manakish / cheese and egg manakish
we did an online transaction from this restaurant, upon accepting the order and 10 minutes later, i received a call stating that they do not have cheese manakish and could they replace that with felafil sandwich.
upon some other confusions and conversation, they stated that they now have cheese manakish and now they do not have felafil sandwich and they would replace it with chicken shawarma (the only reason we ordered felafil was that one of my family member is pure veg and wanted felafil.
upon being irritated by the fact that i wanted veg sandwich or felafil, the other person on the phone, kept / hung the phone on my face saying ok .. i give sandwich!!!!
i kept getting missed calls from an unknown number constantly, and upon calling back, the person mentioned he was calling from karam al iraqi and why am i not calling him back rudely!!!
it is not my business to call anyone. it is the responsibility of the restaurant and its staff to call me, when they are charging us money for food and services.
the person did not read the instructions on the delivery address and again gave me a missed call, only to find out that they need gps location through whatsapp.
to cut it short, the food was delivered late and not as per time.
the food taste and quality was not great and we received it cold. not worth the money paid.
the cheese manakish was dry and lacked any sort of cheese on it at all.
the chicken shawarma was a little more thicken than a pencil and was so dry again. one could only see potato fries in it and less of chicken.
the egg and cheese manakish was again lacking cheese and was too salty. not to forget that it was dry and hard to bite / chew.
the so called veg sandwich was iraqi samoon bread with lots pinch of lettuce and egg plant and again so dry and hard to chew / bite
would i visit / order from this place again ? no....never