hmmmmmmmm well i have finally ticked this off the list, and was disappointed (not the experience i expected from a restaurant that gets great reviews and accolades) when i was there for a milestone birthday dinner last night.
we had 2 window stool on the other side of the logs (be warned in winter you will freeze sitting there as every time the door is opened the wind goes through the logs. not that i was clock watching but several other tables were seated after us and were served first, and had drinks etc before we were approached. this fits with the 'scattergun' comments in restaruant guides.
thefoodwas good (even if the cutlery is very clunky and at awkward angles - use the cheap disposable chopsticks instead - much easier to use). though it would have been even better it was hot, let alone warm - as you can see from the attached bill we ordered 6 courses (we actually ordered 8 but the waiter had to come back and ask us what we ordered and then forgot 2 dishes).
interesting that we ordered japanese fried chicken and we got the supercharged one - not sure what the difference is (being petty i know as there was only a $2 difference but we did not order supercharged but that is what we got).
the s&p squid was tough, the beef bao was pleasant but nothing i have not seen at a bar at the opera house forecourt in sydney - though my partner thought it was going to be a traditional enclosed bun - not an open wrap. the kimchi pancakes were delicious by the kimchi was subtle (also interesting to see it spelt differently on the bill as to the menu - working with koreans and for a culinary/gastronomy business i am going with kimchi).
the real issue is that all thefoodwas served within a few minutes - so the $33 kobe beef was cold when we got around to eat it. the photo of everything on the bar is with 1 plate removed by staff. there was no sense of staggering the delivery by floor staff or kitchen staff. i have the impressionism that this is really a bar with food, not a restaurant. at the very end one of the floor staff apologised for bringing it all out like they did - well really - why do it in the first place??. we could not push plates towards the windows to make room as there is a massive gap and things would have fallen - it has not been well thought in terms of people who order a lot - which is why i feel it is a bar that serves food, not a place for a dining experience.
i have continually recommend their venues in canberra to people visiting, but akiba will not be any more - i will recommend their other venues as this was a total disappointment for my birthday in being made to rush eating goodfoodto avoid it getting cold because someone has no idea how to stagger the serving of an order.