31 32

food was okayish. service is terrible.

the place really lives up to the hype. courteous and very polite staff, dimly lit ambience, well cooked dishes, just to name a few perks. the only issue was the music. some wannabe dj kept on repeating and experimenting with the music for 30mins and the awful buzz of aux cable. management should not allow such things with customers around. except the sound issue, definitely a must visit.

the ambience was amazing .
but when it comes to the food it was a big big disappointment. the taste nd quality of good food was not as expected from a 5 star . we ordered pizza which was very chewy, hot chocolate tasted exactly like bournvita mixed with milk. and they took 1 hour to serve the bournvita milk 😂.

this place has one of the most innovative cocktails and the barbecue chicken sliders are just beautiful.

no one taking care of guest. service is not upto the mark. high priced.

no doubt view is great. but staff very unprofessional. unexpected from a 5 star hotel. food quality extremely poor.

we went there on nabami night. the plan was to just have a drink and a bit of food with a friend. we weren't hungry and we had to drive to didn't drink much, but we were forced to take the unlimited food+ drinks package. when the front desk told us that ala carte won't be available we wanted to walk out as we perfectly understood that it was durga pujo. but, our decision wasn't respected and we were forced to take cover charge package of 2.5k per person and whatever we eat and drink was supposed to be redeemable. once we went there, we were allowed the worst seat of the lot indoors and even after repeated requests we weren't given the rooftop. my friend decided to go with the buffet and i went with ala carte. i decided to order some prawn starter and believe it or not, the waiter looks a handful of prawns from the buffet counter and served it to me under the ala carte with an inflated price. never coming back here again.

hello,

before writing the review for this dining experience, one thing i would definitely recommend to never ever opt for buffet in 5 star restaurant during any festive events like durga puja.
as the prices will too high as compared to normal days with less options and eventually the food will be disgusting. hence the complete day will be wasted .

here is one such experience that i’m sharing for 31/32 during ashtami day 2021.
we were two, opted for dinner buffet( a al carte wasn’t available), it costs around 6k in total which is total worthless as we tasted stale basanti polao and no indian breads served in the buffet counter (check the photos)
we even complained about the polao after which they didn’t serve that at all😂.
the only good thing was the dessert counter without no ice cream 😛 but i’m pretty much sure 3k for each only for desserts is way too much.
my ardent request to restaurant authority, please don’t fool people like this, i can understand you guys must be having some pressure as that’s the rush hour but kindly don’t waste money.

winter is coming and so our warm desire for romantic dates or fun winter special hangouts. so how about spending our beautiful days on a rooftop at 32nd floor with a mesmerizing city view!

🟠location- rajarhat,newtown(top floor of westin kolkata)

though i had tried only their drinks ,but you can enjoy great food and specially buffets(kindly check availability before opting).

drinks i had here:
nada colada: rs.300,
iced tea: rs.300.

only one thing, service could be more prominent.
so this winter ,get drenched with warmth of life at 31 32 or 32 the helipad lounge with a filled soul.

i ordered mix sauce pasta it was ok ok . please change your dj . she was playing full songs n sometimes half songs n we requested to play punjabi songs she just played only one song .

very very ordinary. the quality of food was not upto the mark. the service was really slow. all items are overpriced

visited this place because of the rooftop view and ofcourse westin brand but the experience was worst till date. reached before 5 pm to have the good view along with the food. some party was going on so we opted for same with unlimited snacks and drinks for 1500 each. no one was there to even ask if we need anything. upon checking we were told that food and drinks will be served after 6.30 pm but finally it was served after 7.30 that too upon complaining about the service. pathetic service and management, not expected from a 5 star restaurant. if you wanna spoil your mood and waste your money then go for it. only positive was the great rooftop view. highly not recommended.

is this even a 5 star hotel? they don't even pick call even after calling repeatedly.what a pathetic service! they put hold my call multiple times saying that we are connecting . very unprofessional

sitting area area very good. if you want a corporate meet there is a sitting arrangements and for hangout there is also a place. the best sitting area which is touch my heart 💓 the rooftop is awesome live screen and music and a awesome top view...
food and beverage is good.
cocktails are also touching.
overall you spend a perfect day here is it.

here it shows that it is open mon-sun. we went there on monday and they said 31 32 is only open friday saturday sunday. please correct the information on zomato and on goggle too.