service is horrendous. they are severely understaffed. there is 1 girl who basically has to wait on every table (there are 13). she's constantly running around, losing track of orders, not serving drinks or silverware. not really her fault though. then there's a guy who spends all his time at 1 table, usually of people he seems to know, just talking about beer and giving samples. finally, there's an old guy that doesn't even work there that just tries to help, with no access to their order system, randomly asking people what drinks they ordered, trying to keep up. they don't have the excuse of being new being we've been here before at least 6 months ago. the first time we came here it was packed and we ended up waiting 30 mins before being served so just walked out. the second time we were only the 5th table seated and it still took forever, but stuck it out. the food was decent but was served by the cook who was running in and out the kitchen, from making the food to handing it out. also we got 2 dirty glasses with lipstick on them and dirty. horrible experience, and i feel bad for the girl trying to keep up and the old guy who's not even getting paid.