other reviewers, did we eat at the same place??. honestly, either sundays are bad or else some of these reviews are fakes. i checked the other reviewers and it curious that many had only one review (of urban eatery) or else shaun had 3 reviews but one was for crave and the other for urban eatery, which both have the same ownership. after seeing the bit on the today show about resort owners loading up tripadvisor with fake reviews, i'm just wondering... cuz i tried the place since all the reviews were glowing. but, for us, it was awful. for background, i loved the place when it was dixies and liked it better when it was the view. the view was our family favorite on sundays. our 8 year old loved their hamburgers, the drinks were great, the staff was very friendly and attentive. i had high hopes for urban eatery. but.. it started bad and went down hill. we walk in the place and, what used to be a relatively bright cheerful place with a great view of lake calhoun, is not this very dark, edgy restaurant. they covered the walls with what looks like dark blackish barn wood. strike one. we ask the hostess to sit by the window and she obliges but realizes we need a kids menu when she get to the table. she leaves to go get one. after about 4-5 minutes, no kids menu. i decide to walk over to the hostess stand to get one. when i get there she apologizes and says there were out but are printing some new ones. would have been nice if she'd walk to the table to tell me that. strike two. we wait another 4-5 minutes for our server to show up. young guy. seems hard of hearing so i have to raise my voice to put in order for coffee and coke. he leaves quickly. we don't see him for almost 10 minutes. he brings the coffee black, i mention i'd like cream and wondered why he hadn't asked before he left. strike whatever. he leaves again. they finally bring the kids menu. the 8 year old wants to try her usual - plain hamburger and fries. i think my coffee cup was about 1/3 down when our phantom server appears. kid orders the usual. i ask get breakfast of scrambled eggs, sausage, toast. poof, he's gone again. i swear it was about a 30 minute wait. i had a sitter scheduled for 1:00 and had to call to tell them we were going to be late. food finally arrives. my eggs are lukewarm, sausage is cool and they bring the kid a cheeseburger. she hates cheeseburgers. they take it back and she has to ask them to leave the fries! the kid has been starving, waiting for her meal. the hamburger comes and she takes a couple bites but says she doesn't like it. she knows her hamburgers. loved the views burger and loves burger jones which is around the corner. so we decide to end this disaster quickly. i ask for the check. he took my credit card.. when the phantom returned, he mumbled something about how he realizes we are unhappy and wants to make good. but offers nothing to 'make it good'. honestly, i just wanted to exit. i open the folder that has the check and the phantom forgot to put a pen in there. so, from start to finish, this was awful. i can understand that a new restaurant can improve after the first couples months, so i may drop back in the summer to see if things have turned around, but to all the rest of you.... i'd avoid this place until june. or maybe just don't go on sundays.