really?. went with my family (wife & kids (4 & 7)) on saturday of memorial day weekend. menu sounded interesting and my wife had a groupon.
there are many good places to eat here in omaha (imo). what makes me want to come back (or not) is the service.
when we arrived, the place was only 1/2 full at best. we were told there was a 20 min wait because of a "kitchen hold". many of the empty tables had not been cleared. they offered to take a cell# and call us when they were ready to seat us. we accepted their offer and took the kids to a couple of nearby stores to browse and wait.
35 minutes later and still no call, we went back. they acted as if this was the first time they had seen us. when we pointed out they were supposed to call us and pointed to our name & # on their list, we were told "mistakes happen, let's just fix it and move on". *no apology offered* there were still tables that had not been cleared - in particular noticed the corner table inside and the "large" table on the patio.
we were seated outside. our server was friendly and helpful. the food came fairly quickly. however, food was placed and no one asked if we needed anything else. we flagged someone and asked for ketchup. after several minutes, we had to ask again - this time of the hostess - for ketchup. initially, she ignored us and then when she did bring the ketchup, she slammed it on our table as she passed by in a "huff."
the food itself was ok. one item of note: do not order the salmon fingers for the kids. my 4yo son loves fish (yes, i know - weird) but it was served with horseradish sauce. the staff did happily bring us some other options, but they do not have tartar sauce. luckily, he liked another sauce they did have.
overall, this was a bad experience. i would not go back based on the food alone (it was merely ok and not as 'interesting' as we thought it would be). but combined with the other issues, i would give this experience 2 stars out of 5.