trattoria saporito

one of my colleagues suggested trattoria saporito few weeks ago, so jodi and i decided to try it. i admit that we passed in front of it few times, but never thought about going in. when we entered the restaurant, we could not miss the decor. let's summarize by this: if gordon ramsay was to help them in an episode of kitchen nightmares, he would for sure change the decor and furniture... when we went there, we wanted to try their business lunch that offers, for $10.95 (at the time of this post) a prix-fixe where you can choose an appetizer, an entree and a soda. pretty good deal! on top of that, they offer a wide choice of dishes, not like most of the place where choice is limited. we started of with the appetizers. jodi ordered the caesar salad: the salad was good, but a bit overdressed. i ordered the fried calamari (calamari fritti): it was pretty good: crispy, not rubbery and not greasy. it was served with a nice amount of marinara sauce. then, jodi ordered the bucatini with eggplant

shiitake mushrooms chicken and pink vodka sauce, taste of the vodka sauce was perfect with blend of species and mushrooms and chicken perfectly cooked ! loved the food :)

horrible manager/owner !!!. horrible manager/owner!!!

last night we had a horrible experience with the manager/owner.

i called trattoria saporito last night (sat 11/30/13) spoke to the manager and asked for a reservation.

he told me they do not take reservations, except for people who have a groupon offer. i said i would check into it and hung up.

i looked on groupon and found a fri/sat/sun night offer for $30 that included an appetizer, two entrees and two beverages. it seemed like a good deal, so i bought it for $30.

i then called the restaurant right back and said i'd like to make a reservation, and that i had the groupon offer. the manager/owner then told me they were not taking any more reservations for groupon holders that night!

i pointed out that 5 minutes before, he recommended i get the groupon in order to make the reservation. he began arguing with me and told me i took too long (5 minutes) and that all the reservations were taken. i started to protest, at which point he hung up on me.

so, i basically spent $30 on his restaurant, and then he wouldn't let me get the service i had already paid for!

what the f---?!?!?

what kind of manager/owner treats his customers this way?

we live nearby so we went to the restaurant and it was only half full. i requested a seat by the window, and the host said 'no problem.' then i asked to speak to the manager.

when he arrived i pointed out that his restaurant was about to seat us, but he had said only 20 minutes before that they couldn't seat us because of the groupon offer.

so, he started arguing with us again!

we were trying to spend money at his establishment and he is treating us like garbage!

i told him i would write a bad review, and he said he is the manager and the owner and said that i should 'go ahead and do it'.

so here it is, sir, a negative review for treating your customers badly, giving a bad recommendation, lying about the available tables, and then even making a scene in your own restaurant, loudly arguing, embarrassing your diners, embarrassing us, and embarrassing yourself.

shame on you! this is no way to treat your customers and is inexcusable.

you said to go ahead and post a bad review. so, i plan to post this review elsewhere to warn all customers not to do business with your establishment.

do not dine here as the manager/owner doesn't know how to treat paying customers, and doesn't care when they protest his rotten treatment.

horrible!

excellent meal. can't beat the lunch special. $10.95 for an appetizer, soda & entree.

very gggggoooood amazing

this restaurant was amazing! the staff was so kind. there were three of us and we ate for $75 bucks. this was for bread, one appetizer, one large salad, two main courses, and dessert! the portions were so huge! it truly was amazing! all of the pasta is made in house once you order...so yummy! the staff even taught us some italian! as far as the byob...they let us know about a beverage store a half block up! for $12 dollars, we enjoyed a bottle of cab. took a risk and it was tasty...pennywise is the name. please try this place out! it was a great experience and i am kind of picky!

great food!!! service was great and they were so nice... always checked to make sure everything was alright!!

the food was excellent, but when we ordered food we found out it was byob . that was the only draw back, other wise the food was delicious .