i had rated this establishment 3 stars earlier , now coming to the one star rating , so it was my wife's birthday , my wife my brother in law my best friend and me , 4 people decided to visit this establishment , we bar hopped and decided to end our night at brewmasters , now let me come to what happened !
so we reached the establishment around 9.30 !we had reached the place around 9.35 , on entering we were told we will not be allowed entry to the lounge as we are 3 stags and 1 female , one further coercion the management rudely to us to vacate in the end i went and i spoke to the manager mr. sharma asking him to not humiliate me in front of my brother in law to which he said he cannot do anything and kept being rude and left me in the middle of the conversation asking the bounce to intervene , now i went back to him and asked him me tonconenct me to his escalation point to which he told me that won't be possible ! after which i asked him to get me the review booklet to which he told me that it's only available for customers i sent everyone outside and asked for a pint of beer especially so that i could fill in the review booklet to which he told me that he would not serve me at all !
dismal performance on behalf of brewmasters management , will never visit the establishment again , only visit if you want to be humiliated by mr. sharma and his team !
p.s. would love to hear the management's response on 9967235554 if you have the decency to reply to on how you humiliated me and my family on my wife's birthday !