yesterday evening, i surprised a friend of mine on her birthday at this place. it has previously been one of her favourite places to eat due to its convenience and access to parking. on this occasion, however, we decided we would not be returning again.
i approached the 2 of them as they were sitting on the stools chatting, surprising the birthday girl and giving her a present. i asked the lady who was working there if, once patrons had left, i could move one of the spare stools away from where they were placed and next to my friends as there wasn't one currently available. the lady working agreed to this.
i waited patiently until i was front of the cue for one of the patrons to leave. it was my turn and this had occurred. the lady then chose the people waiting behind me to take their place. when i spoke to her about it, she stated that she would not place me there after all.
a booth then opened up and my friends and i asked if we could move to there. i was front of the cue and it freed up their spot for the couple next in line. i checked with the patrons waiting - there were no groups more than two. it would have made sense to move us there. the lady declined and stated it was policy to seat the people waiting first and forget about the people sitting at the train. i stated that i had been first in line waiting for a seat for at least 10 minutes longer than anyone else. she essentially said that i was not a priority and would not be seated in quite a rude manner. they gave the booth to a couple who had been waiting at most 5 minutes.
the couple sitting beside my friends then stood up and gave me one of their seats, which i gratefully thanked them for. i was offered no service that night - no drinks, no ability to order anything other than from those making the sushi. i gave them no reason for this hostility, i just merely asked for a seat.
my friends and probably the couple who sacrificed their seats last night have now found a new place to go. i do not plan on returning to this establishment.