lovely place, good prompt service, food was awful ! ............avoid this place!!!!!. myself and my good lady dined here tonight, the service was really i good, food was awful!! ordered calamari and the fillet steak,, the calamari was like rubber and overcooked, it was like chewing an old elastic band,, and fillet steak was ordered medium, as it also states on the menu it will be done as such unless asked for differently,, it was came more than well done, dark grey and covered in a plate of mushrooms! horrible !! like eating road kill!!! bear grills wouldnt have ate it and neither did we, ( but ive been informed by paolo, that we ate it all and never complained at the time) !!! paaah! ive cooked many a better fillet steak myself at home!!! £21.00 for the fillet. my partners mozzarella fingers were obviously frozen, ive had better from mcdonalds! seriously!!! her fish (sea bass) was done in horrible jelly like watery sauce, i tasted it , it was foul ! she never ate it, waiter i asked if there was a problem and i told them ( as my wife doesnt like conflict and gets embarrassed) the food was bland, tasteless, and we never got any apology. nothing, never gave them a tip, bill was £61.00, best tip..eat in italian kitchen across the road.
i have read the owners replies to his reviews on trip advisor and also on facebook... slagging off his customers like they mean nothing to them, well, we are the people who give you our hard earned money paolo !
without us your business will go to the dogs! saying we are all wrong and other derogatory comments about people who only speak about the experience of your food, the place is beautiful inside, service was quick, efficient and friendly, but the food was really terrible ! reading your replies and derogatory remarks and your constant messages to me on facebook, calling me derogatory names etc... your customers and potential customers will be reading your reviews and comments .. such as slating all the people who have had bad food in your establishment as... illiterate, uneducated..unworthy of your establishment. picking on peoples spelling mistakes etc like a petty little child , people are entitled to there opinion of your food and it was those people who chose to give you payment for the food you served them.