i have been to this restaurant several times with my family. we enjoy the bbq side just as much as the other side. both are great and are worth spending the few extra dollars for the quality. in my time going to this restaurant i've seen a change of staff. at first they were not as friendly or understanding as the staff that have been there longer, but it can be assumed that they were more focused on serving you and trying to make sure everything was running smoothly. being unaware of this can make it seem as if they are rude and dont care, but its all just a learning process, and in some cases must be learned again at each new restaurant. its a very family friendly place, and can get loud at peak times from all of the customers. as for some advice, if you have never been at the bbq side of it, learn what spices you like and dont like because your in charge of your own food at that point and thus your responsible for making it have things you like in it. my personal favorite bowl is 2/3 beef, 1-2 scoops of carrots, 2 scoops of corn, garlic, oyster sauce, bbq sauce, hot oil, wine, and a few other seasonings with noodles cooked in it. yum, i make it nearly every time i have the bbq. prices have changed over the years, but that is to be expected as costs in the economy rise and fall. i enjoy going to this restaurant and hope that many more can in the future.