whilst the food at poly was good, i was extremely disappointed by the service received at the restaurant. we ordered the set menu on an early saturday evening. at this time, the restaurant was at around 1/3rd of its capacity. the food that was served to us started from the middle of the menu, so we were quite confused. when i notified the waiter whom was in charge of our service, she simply replied by saying, "oh, really?" without apologising nor offering an explanation, then walked away. when the food eventually arrived 20 minutes later, they all came at once, and we felt quite pressured to eat quickly for the remainder of our seating session due to the time limit. this meant that we were unable to full appreciate the food. we also asked a different male waiter about the the bread dip (as i wasn't sure we had received it due to misunderstanding the female waiter) and he gestured 'it's here' with his chin, and walked away. finally, i wanted to make this dinner special as it was my partner's birthday, and had specified this in the reservation notes when i called to make the reservation. however, this point was not acknowledged during our dining experience as there was no candle serviced at any point. i probably won't be returning to dine here again