glad i didn't listen to the reviews.. if i went by the reviews from 2009, i probably would not have tried this place. went for the first time on christmas night, the place was packed and the service was incredible. only 2 waitresses, but they were spot on. the beef burgundy was fantastic. have been back twice just to have it again. went back the other night and had the ham & cheese soup and a sausage roll. fantastic! have had the french dip, as well. another hit! this is our new favorite spot.