phat matt's wings & fish

marcus is exploiting the under age employees that’s working for him by not paying them when they are supposed to be paid

i tried phat matt's wings & fish 3 for the first time today. it's hard to support small businesses for incidents like today. we ordered 2 of the 10-piece wing basket my receipt said it cost $10.39 but the price menu board inside the restaurant read 10-piece wing basket was $9.39. so i asked the guy named will who works there and rang my order up. why is there a difference of a dollar in my price i paid verse the menu when price? per will he stated that the prices went up a dollar maybe 2 months ago and they haven't gotten around to changing the prices on the menu inside the restaurant. i told will you shouldn't charge was not displayed on the menu. that's why it's hard to support small businesses. it's as if they will do anything to make dollars. then to find out the wings don't come with ranch they're $0.54 each. we also got 2 of the catfish nuggets basket $7.95 each, so we ordered some hot sauce which was also $0.54 each. the only thing that would save this restaurant will be the food and it's portions. i felt as if we were getting taken advantage of. i mention to will they need to correct their prices to the menu or next time i am paying the price listed on the menu. but as of now i don't see me returning

poor customer service. normally i have outstanding service with this location. the young lady knows me by name however tonight was a bad experience. i called in an order and when my child went to pick up order was told no order. i called back and was given the same story then questioned was i sure an order was called to desoto and if i was sure my child went there. we are long time customers but no more since the guy on the phone asked what did i want him to do and did i want to reorder or what. we will not be returning.

best catfish in town. this combo was a good portion. got two combos for about $20, but it's well worth it. combo has fried catfish, wings (lemon pepper), fries, slice of bread, pickles, jalapeño pepper, ketchup & a thousand island based sauce. included is a drink of your choice. the location itself makes you feel like you are in new orleans, very clean and friendly service. tried two other catfish places here (tx) and and was not pleased. so happy to have tried this place out and will be back again.


side notes
sunday they close at 7:00 pm fyi
i posted pictures of their current menu (april 2015)

phat patt's desoto. checked out this place in desoto and found that the service and food was fantastic!!!!

still open & very good. the phat matts in desoto is good from wings to burgers everything is so good!!!

no longer there

the catfish basket is good but the service is horrible. i waited 40 minutes for one fish basket. this is the slowest service i've ever encountered. even the call in orders are slow, be prepared to wait an additional 20 minutes for call in orders....

this place was extremely unprofessional. there was a group loudly using profanity while slamming dominoes on the table. poor customer service and the food was very mediocre. would not recommend this establishment unless you are looking to experience the ghetto lifestyle in all it's glory.

crappy location, awesome food & ambiance!!!. i love it, kinda addicted even... my new favorite wing place, football, great employees and good drink prices.

i ordered catfish filets and i believe they used basa. didn't taste like catfish at all!! i know what catfish tastes like!!

the food is great at all 3 locations the atmosphere is great nice people made me feel like i was at home

rude and nasty. i went to get some fish from this place, after waiting for twenty minutes i asked about my order. the manager started screaming at the girls at the register. i then learned they had given my order away. the manager acted like he was angry with me and never apologized for all the confusion . on top of this the food was lousy!!!! stay away from these unorganized clowns. customer service class needed for manager that has no class!!!

excellent food but slow & oblivious service. let me start by saying all their food is fantastic and very, very reasonably priced. i've been there 3-4 times in the last week and kick myself when i go elsewhere and end up spending more on inferior food when i could've just gone to matt's. their burgers & fries are great (try the smoky bbq burger) and their wings are huge and out of this world good. duncanville has been waiting a long time to have a place like this.

new duncanville location - food is good but 20 minute wait on a cheeseburger & fries is pretty ridiculous. also, waitstaff is very slow and forgetful....